At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
The In-House Marketing Representatives primary objective is to persuade qualified In-house guests to participate in a sales presentation during their stay on the property. They are responsible for exceeding the guests and owners’ expectations after check-in by providing resort and area information. The representative must maintain the utmost of integrity and provide a “World Class” experience to owners and guests with every interaction. Must be independently motivated and goal oriented.
ESSENTIAL DUTIES AND TASKS:
- Responsible for identifying and scheduling qualified tours for our team of sales consultants.
- The representative will participate in a proactive team effort to achieve departmental and company goals.
- The representative is expected to provide a high-quality and warm experience to our guests and members.
- Must maintain constant communication with the Director of In-House Marketing for all exceptions and events.
- Selling of attraction tickets and scheduling of transportation services for guests and members. Must have absolute and thorough knowledge of area/resort information and directions.
QUALIFICATIONS:
- Dependable and goal oriented.
- Must have reliable transportation.
- Self-directed and independent but works as a team player.
- Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, services or product form guests.
- Excellent customer service.
- Strong oral communication skills.
- Strong cash handling skills.
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