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Director Of Support Services-Mount Sinai West-Full Time/Days at Mount Sinai Health System
, United States


Job Descrption

Director of Support Services-Mount Sinai West

Responsible for transitioning and providing continuous support to ancillary and support services departments’ administrative and operational management. Manages the environmental and facilities operational & project management of off-site satellites in collaborations with Engineering directors. Manages environmental and support services contracts. Responsible for support services operations at Mount Sinai St. Luke’s and Mount Sinai Roosevelt Hospitals (MSSLRH) Support departments including: - Maintenance/Engineering - Environmental Services/Housekeeping & Linen - Dietary/Food and Nutrition Services - Security - Safety - Transportation - Materials management - Others

  • Transitions and provides continuous support for all outsource support service managers, in Hospital systems and software.
  • Responsible to coordinate non-payroll new hire process-identification, employee numbers and IT system access.
  • Provides training and support to managers on administrative human resources-ORACLE HRIS and iProcurement, TALEO, PEAK.
  • Ensures department directors are managing position controls, FMLAs, vacancies and benefit time utilization in a timely manner.
  •  Acts as liaison between Union leadership and outsource contracted personnel to ensure compliance with labor contracts.
  • Conducts audits of employee files to ensure departments are in compliance with Hospital policy on departmental orientation/continuous of new and existing employees.
  • Provides oversight to management staff to ensure compliance with established practices, to implement new policies and to keep employees aware of changes and current standards.
  • Reviews finances of the respective support services departments
  • Coordinates, plans, trains and reviews payroll policy and procedures with directors and managers to ensure employees are paid accordingly.
  • Reviews monthly Budget Comparison Reports with Directors, as needed, to ensure variance reporting and accruals are done timely.
  • Provides supportive training for Epsi, which includes budget analysis and variance reporting. Supports directors with annual departmental capital and operating budgets preparations.
  • Develop, negotiate and manage contract for services at SLRH with other organizations in collaboration with MSH
  • Manage, transition out-sourced organizations that provide services to MSSL & MSRH.
  • Monitors department’s contracted services’ performance activities.
  • Coordinates with Environmental Directors contracts/subcontracts for existing and new outsource services. Coordinates all auto pays and ensures that invoices are processed in a timely basis.
  • Ensure that support services are compliant with standards of regulatory agencies including Joint Commission, CMS, DOH, OSHA, etc.
  • Represent SLRH support services at the executive levels at SLRH, CHP and externally
  • Manage quality improvement programs for the respective departments
  • Chair Environment of Care and other committees and participate in other SLRH and CHP committees
  • Develop and assure compliance with SLRH and CHP policies

EDUCATION:

Masters Degree in health, business or related field

 

EXPERIENCE/SKILLS:

 

Minimum 7 years experience managing support services operations in large or medium hospitals with solid knowledge/experience in:

  • Standards of regulatory agencies including Joint Commission, CMS, DOH, OSHA, etc.
  • Developing/managing support services budgets (operating and capital)
  • Supervising senior staff including departmental administrators and directors as well as front line staff
  • Union environment and working with labor relations and unions to ensure smooth functioning departments
  • Developing, negotiating and managing contracts for support services and working with out-sourced companies
  • Support services quality improvement activities
  • Managing capital projects
  • Selecting, supervising, evaluating, disciplining employees
  • Others

Compensation Statement

 

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $115,494.00 - $173,241.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, BBG - Environmental Health And Safety - WST, Mount Sinai West

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:  

  • Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
  • Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
  • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

 Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans


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