Job Title: Athletics Ticket Sales and Membership Student Employee
Job Classification: Business Operations, Student
Department: Bear Foundation
Hiring Manager: Harrison Grant
Contact: harrison_grant@baylor.edu
Work Schedule: Varies
Desired Length of Employment: Summer Session Only. May - August
Pay Rate: $7.25 - $10.00
Job Description:
As an employee of the Baylor Athletic Ticket Sales Center, you will be the frontline of the athletic department.
Preferred candidates are seeking a professional career within sports or general sales. Employees will work with other student workers and full-time staff to assist in selling full menu of ticket options via phone calls, face-toface appointments, in-stadium meetings, and special events. If hired, you will be expected to provide exceptional
customer service through all communication with customers while maintaining a positive image when reflecting
Baylor Athletics.
Job Functions:
- Sell Football, Men’s, and Women’s basketball season tickets, partial plans, group tickets, and other ticket products via phone, email, and in-person appointments
- Work selected home athletic events and special events
- Act proactively to create opportunities for new business with customers through referrals, networking, and prospecting for new business
- Assist in answering incoming calls with the ability to problem-solve customer concerns
- Build relationships to provide repeat business and excellent customer service
- Completing assigned campaigns and tasks on time
- Maintain accurate and detailed records of all current clients and prospects within the CRM system
- Other miscellaneous duties as assigned by supervisors
- Compliance with all Baylor and NCAA policies
- Assist in planning, coordinating, and helping with events as needed
- Deliver excellent customer service to clients and visitors
- Provide information and answer inquiries as needed
- Assist with various activities and tasks related to events and hospitality services
- Ability to comply with University policies
- Maintain regular and punctual attendance
- Assist in planning, coordinating and helping with events as needed
- Deliver excellent customer services to clients and visitors
- Provide information and answer inquiries as needed
- Assist with various activities and tasks related to events and hospitality services
- Ability to comply with University policies
- Maintain regular and punctual attendance
- Perform business operations duties for assigned area of responsibility
- Provide excellent customer service to clients
- Ability to prioritize and take initiative
- Assist with various projects, activities and tasks related to business operations
- Ability to comply with University policies
- Maintain regular and punctual attendance
Employer: Baylor University
Work Location: Simpson Ath & Academic Complex
Work Address: 1500 S University Parks Dr, Waco, TX 76706
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