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Sales Support Coordinator - Quill at Staples
, United States


Job Descrption

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.  Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.  From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.  

As a Sales Support Coordinator, you will assist our Inside Account Managers handling a variety of requests and projects that will allow our Sales teams to be more productive with their customers.  In addition, maintaining current knowledge of products and processes, and providing an outstanding customer experience. 

 

What you’ll be doing:

  • Customer Base Data Hygiene
  • Running various sales reports
  • Handling cross-referencing projects
  • Sales Lead distribution
  • Building annual account reviews

 

What you bring to the table:

  • Excellent verbal and written communication skills
  • Ability to prioritize among competing tasks
  • Critical thinking and problem-solving skills
  • Strong time management and organization skills

 

Qualifications

 

What’s needed – Basic Qualifications:

  • 1-3 years’ experience in an Administrative or Customer Service role
  • Proficient with Microsoft Office Windows Applications
  • Ability to come onsite twice a month at Quill's Lincolnshire, IL location.
  • High School Diploma or G.E.D

 

What’s needed – Preferred Qualifications:

  • Previous experience in a Sales Support role

 

We offer:

  • Competitive base pay, plus commission potential
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO and Holiday Schedule
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

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