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Client Service Executive at Chubb
London, United Kingdom


Job Descrption

Client Service Executive - Global Services

Are you  interested in working for one of the world’s largest property & casualty insurers with excellent employee benefits and offices in 54 countries? 

Do you already have some insurance experience & you're looking for your next challenge? If you are seeking a role where you manage a variety of internal accounts with key internal and external partners, then we would love to hear from you! 

In this role you will provide Account Management Services to Global Accounts incoming to Chubb UK from our Worldwide Multinational network. You will be responsible for the issuance and delivery of policy documentation for renewal and new business, endorsements and associated administrative within Chubb’s agreed standards across by adopting the 'right first time' principle (100% data quality checking prior to issuance & booking). 

The role also involves working closely with Global Service teams across the Chubb Global Network, Underwriting, Credit Control, and other internal stakeholders where required.  

Responsibilities:  

  • Ensure that all handled programmes and policy documentation are issued to agreed service standards and corporate guidelines  
  • Build strong relationships with Underwriters, Clients, Brokers, Chubb Offices and other external parties, become the main focal and contact point for all service matters relating to their accounts 
  • Supporting Chubb’s business development and client relationship activities. 
  • Account handling and supporting Global Client Service Executive’s and Underwriters on relevant account/activities 
  • Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department 
  • Make sure that Chubb’s Service Standards are met and, if possible, exceeded in the implementation of Global Programmes. 
  • To work within the framework of Chubb ethical and service standards 
  • Working experience within the Insurance Industry required 
  • Previous experience in an underwriting support role will be looked upon favourably 
  • Ideally some experience of servicing multinational insurance programmes, but not essential 
  • Chartered Insurance Institute – Insurance Certificate is desirable 
  • Higher/A-Levels Standard or equivalent is desirable 
  • Ideal candidate will have a meticulous approach to their work, ability to problem solve and possessstrong communication skills, competent in Microsoft Office 

 

INTEGRITY. CLIENT FOCUS. RESPECT. EXCELLENCE. TEAMWORK.

 
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive. 

 

Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

 

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

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