Chubb is seeking a Sr. Business Analyst to aid the delivery of best-in-class data analytics solutions across Chubb’s North American Insurance operations. The successful candidate will be highly collaborative, creative, and intellectually curious; able to work well in a team; adaptable and able to work with complexity and ambiguity; is a self-starter and motivated to learn and succeed; is analytics-driven and can identify problems and interconnections as they arise; has keen business acumen; and is familiar with agile project management.
The candidate will be responsible for working closely with business and technology teams to lead projects through the entire project lifecycle, including requirements gathering, design, development, testing, documentation, and post-implementation support.
Responsibilities
- Communicate with NA Data and Analytics stakeholders to understand business needs and requirements for insurance products, processes, and services.
- Analyze and document complex business systems and processes, identifying gaps and potential solutions for improvement.
- Develop business cases and project proposals, outlining business benefits, costs, and risks.
- Collaborate with business owners and technology teams to decompose high-level business requirements to detailed functional requirements.
- Assess and define business impact of proposed solution changes, and lead impact analysis activities for proposed solution changes.
- Work with Global Analytics and/or IT teams to translate business requirements into technical specifications and designs for insurance systems and interfaces.
- Participate in user acceptance testing, develop test scenarios, cases, and scripts, support user testing, evaluate test results, and track issues to ensure timely resolution.
- Develop training documentation, user manuals, and end-user documentation for applications or systems.
- Work effectively with portfolio managers, data scientists, developers, testers, and stakeholders to manage project scope, timelines, and budgets.
- Collaborate with team members to monitor and report progress of NA portfolio of analytics projects.
Minimal Qualifications
- 7+ years of experience in business analysis, strategy, change management, transformation, and business process management (within data analytics space preferred)
- Bachelor’s degree in business administration, Finance, or a related field
- understanding of insurance products, processes, and regulations, with practical experience in property and casualty insurance preferred
- Strong analytical, problem-solving, and decision-making skills, with the ability to interpret complex data sets and make recommendations to business stakeholders.
- Excellent written and verbal communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders.
- Strong relationship-building and stakeholder management skills, with the ability to influence and manage expectations.
- Strong project management skills, with the ability to manage multiple projects and priorities in an agile environment.
- Proficient in MS Office Suite; expert in power point presentations and with Microsoft excel.
- Knowledge of Agile methodologies and experience with JIRA, Confluence, and other project management tools is a plus.
- Experience with insurance domain and/or inclination to learn the insurance business.
- Stays in touch with technical advancements in the data and analytics field.
The pay range for the role is $106,500 to $176,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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