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Claims Specialist at Chubb
Jersey City, United States
Job Descrption
The Claim Specialist, under moderate direction from the manager, investigates and settles claims promptly, equitably, and within established best practices guidelines.
Scope
- Responsible for investigating; settling high exposure, high risk Employment Practices Claims.
- Ensure a high level of customer service and claim file quality.
- Identifying and evaluating coverage issues, preparing comprehensive coverage letters and analysis, retaining and managing coverage counsel through trial, and developing and managing strategy for complex coverage litigation.
- Evaluating exposure through an in-depth analysis of legal and factual issues, retaining and managing litigation counsel through trial, developing and managing strategy for complex litigation.
- Attending arbitrations, mediations, trials.
- Developing resolution strategies and negotiating settlements.
- Reviewing legal budgets and legal and third-party vendor’s bills.
- Presenting litigation strategy for complex litigation to senior claims management and underwriting staff.
- Support business leaders on an as needed basis on various claim and underwriting related issues and marketing meetings.
Responsibilities
Duties may include, but are not limited to:
- Day-to-day handling of substantial caseload of line of employment practices liability claims.
- Confirm coverage of claims by reviewing policies and documents submitted in support of claims.
- Analyze coverage and communicate coverage positions, as warranted, under direction of supervisor and coverage unit.
- Conduct, coordinate, and direct investigation into loss facts and extent of third-party damages.
- Direct and monitor assignments to experts and underlying defense counsel.
- Evaluate information on coverage, liability, and damages to determine the extent of insured's exposure.
- Set reserves within authority or make claim recommendations concerning reserve changes to supervisor.
- Report to reinsurers and facilitate the prompt collection of reinsurance on those matters where they are accountable.
- Ability to handle demanding caseload of claims pertaining to Employment Practices Liability and provide business support.
- Approximately 2-4 years experience in EPL or handling claims of a comparable complexity or working in a legal position with experience evaluating and resolving matters.
- Law degree preferred.
- If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
Desired Traits
- Ability to work independently and assimilate learning materials on many different subjects from various sources.
- Excellent interpersonal communications and negotiation skills.
- Ability to deal with customers in a professional manner.
- Authoritative knowledge of CHUBB coverage, products, services, and liabilities.
- Ability to self-motivate and self-start.
- Ability to make independent decisions using CHUBB best practices for guidance.
- Excellent verbal and written communication skills.
- Strong interpersonal, negotiation and customer service skills.
- Capable of dealing with highly visible and demanding customers.
- Highly organized and able to respond to insureds and internal and external business partners in a timely manner.
- Must be able to effectively work in a team environment.
- The Claim Specialist, under some direction from the manager, investigates and settles claims promptly, equitably and within established best practices guidelines.
The pay range for the role is $60,000 to $99,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at https://careers.chubb.com/global/en/north-america. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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