To research, evaluate, analyze, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To develop and evaluate information, and prepare recommendations based on analysis for use in decision making. To support the respective ETS group's functions, projects, and activities.
Apply engineering principles into the design and enhancement of new and existing systems
Ensure the security and integrity of system and product solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices
Perform engineering tasks and assignments in support of business needs
Perform engineering technology research, procurement, deployment, and configuration for new and modified systems
Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions
Analyze functional, technical, and project requirements to determine the most appropriate application testing approach
Ability to work in SAFe Agile methodology with product team
Work with the business unit and product team to define requirements
Create effective test strategies, plans, and scripts
Perform integration, regression, and functional testing on changes/enhancements
Support business unit through a testing process
Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
Interpret results of analysis; present recommendations, including alternatives and implications
Collaborate with other business units to analyze and improve processing procedures and resolve problems
Analyze changes in policies, procedures and products; determine the impact on the group functions
Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes
Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented and satisfied
Monitor and analyze key performance indicators, and establish processes and methodologies for preventative
Compile, review and prepare data to be used by analysts and management in the analysis of operations, services and products
Conduct benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance
Analyze information to produce analytically-driven inferences and hypotheses to generate actionable recommendations
Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
Provide input into best practices for the respective area
Ensure compliance with Navy Federal Credit Union ISD standards and best practices
Performs other related duties as assigned
Demonstrated knowledge and experience utilizing Azure DevOps (ADO), Application Lifecycle Management (ALM), and other testing tools
Experience as a test lead for the most complex and/or highly visible projects
Expert knowledge of the planning and testing phases of Navy Federal’s systems development life cycle
Ability to represent CBTS in the highest priority and complex project meetings
Experience performing investigative, technical, or related system analysis on evident and/or complex projects
Expert in system testing best practices
Experience planning, prioritizing, and delegating tasks for highly complex and/or visible projects
Significant experience in IT solution creation and delivery with increased business intelligence
Experience working in cross-functional, multi-dimensional teams and projects
Exposure to leading, guiding & mentoring others
Ability to work independently and in a team environment
Experience in translating business requirements into technical solutions
Advanced skill maintaining accuracy with attention to detail and meeting deadlines
Advanced research, analytical, and problem solving skills
Advanced organizational, planning and time management skills
Effective skill communicating with all levels within an organization
Effective relationship building, negotiation and facilitation skills
Effective skill exercising initiative and using good judgment to make sound decisions
Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
Advanced verbal and written communication skills
Advanced skill making effective presentations to groups of various sizes
Advanced skill analyzing and organizing problems or work processes for technical solutions
Bachelor's Degree in Business, Computer Science or other related field, or the equivalent combination of education, training or experience
Desired Qualifications
ISTQB Certified Tester, Foundation Level (CTFL) certification
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
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Computerworld® Best Places to Work in IT
Forbes® 2024 America’s Best Large Employers
Forbes® 2023 The Best Employers for New Grads
Fortune Best Workplaces for Millennials™ 2023
Fortune Best Workplaces for Women ™ 2023
Fortune 100 Best Companies to Work For® 2024
Military Times 2023 Best for Vets Employers
Newsweek Most Loved Workplaces
Ripplematch Campus Forward Award - Excellence in Early Career Hiring
Yello and WayUp Top 100 Internship Programs
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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