The Regulatory Liaison Office (RLO) interacts with regulatory agencies and partners with Navy Federal’s businesses and other functions to manage regulatory examinations, develop appropriate responses to regulatory requests and inquiries, monitor and report on management’s progress in addressing regulatory findings, analyze and share information regarding emerging regulatory matters and potential examination topics, develop and implement programs and practices, and track ongoing supervisory requests and their fulfillment.
- Ensures effective management of projects from inception through implementation
- Defines, develops and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules
- Works with the business group to determine and understand business requirements
- Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases
- Develops clear and concise "big picture" of projects within Navy Federal organizational goals
- Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training
- Manages project budgets including risk and impact of changes to project plans
- Identifies and minimizes project risks or constraints that would impact project deliverables
- Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives
- Maintains/archives project documentation
- Ensures project deliverables are met in accordance with customers' expectations
- Sets, manages, and communicates client expectations for the project
- Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards
- Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules
- Monitors and controls risks to ensure timelines are met and project goals are attained
- Facilitates project team and client meetings for the resolution of project issues
- Provides project status reports to management
- Ensures success of projects by working closely with Procurement regarding vendor contracts
- Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management
- Manages contracts' quality assurance, including contract administration and execution
- Manages contract budget, cost control mechanisms and Change control
- Serves as primary point of contact for project management and related issues.
- Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements
- Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan
- Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to
- stakeholders
- Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals
- Promotes team building and skills development of project team members
- Manages multiple, moderately complex projects
- Solves moderate to complex project-related problems
- Interacts effectively with managers and division/department management concerning projects
- Participates with division/department management in researching and selecting vendors
- Recommends improvements across division/department lines
- Builds relationships with management and key stakeholders
- Manages relationships with vendors, including contract definition, monitoring and issue resolution
- Performs other related duties as assigned
- Bachelor’s degree in finance, Business Administration, Economics, or related field, or the equivalent combination of education, training, and experience
- Extensive project management experience overseeing multiple, large, cross-functional, complex projects
- Advanced knowledge of project lifecycles, project management methodologies, and business requirements analysis
- Demonstrated skill in effectively building relationships with and influencing team members, management, and a diverse group of stakeholders
- Extensive experience in leading, guiding, and mentoring others in a constantly changing and challenging environment
- Strong planning, organizing, and problem-solving skills
- Excellent interpersonal, verbal, and written communication skills
- Demonstrated skill in producing desired results and achieving goals and objectives
- Demonstrated skill in presenting findings and conclusions clearly and concisely to stakeholders and management
- Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)
Desired Qualifications
- Master’s degree in business administration, Economics, Finance, or related field
- Knowledge of Navy Federal’s, or other financial institutions’, operations
- Working knowledge of Navy Federal’s Project Portfolio Management (PPM) standards
- Extensive experience managing multi-disciplinary project lifecycles for financial institutions
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
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- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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