As a Client Coordinator, you will provide administration, audit scheduling, and customer care services and support to Intertek clients throughout the UK.
ABOUT YOU
As a Client Coordinator, we are looking to for an individual who has the ability to time-manage and organise your own workload, with great communication and customer service skills who will be able to establish and maintain relationships with teams across our UK team.
Required skills and experience
- Previous experience working in administrative environments
- Good IT literacy skills, confident in using Excel in particular
- High attention to detail
- Ability to work independently, using own initiative
- Previous experience working as part of a team
- The ability to effectively communicate
- Excellent customer services skills
- Enhanced prioritisation skills
- Problem solving with a continuous improvement mindset
ABOUT THE OPPORTUNITY
Key activities:
- To allocate work to the audit teams based on competence, availability, location and customer priorities
- To produce and maintain a clear work plan of allocated work, completed work and forecasted work
- To build and maintain good working relationships with key stakeholders in the office and field, to maximize the delivery of work in an efficient and competent manner
- To keep up to date with both administration and database management in relation to audits booked and client interaction
- To respond to queries in relation to Clients in a polite and professional manner, ensuring that all enquiries are dealt with promptly and satisfactorily resolved (by email or telephone)
Permanent. Hybrid: 2-4 days working from the Office, Derby DR24.
Full time, 37.5 hrs – 8:30 to 16:30
WHAT WE OFFER
Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.
- Competitive salary/benefits
- Development and career opportunities around the Globe
- Working in a highly motivated team and dynamic working environment
We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin.
Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.
Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.
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