As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 36,000 people, in over 70 countries, dedicated to improving quality of life.
Everyone has an important role to play. With the power of many curious minds, together we can continue to solve the world’s most complex challenges and deliver more impact together.
Role description:
Arcadis is looking to hire a Workplace Facilities Support Assistant in Bristol, UK with occasional travel to Cardiff offce. Working as part of the Workplace Facilities team supporting the business and acting as the first point of contact for Arcadis staff and Visitors. Provide a comprehensive Workplace Facilities Management service including providing a high quality customer service and techincal support provision to all the users of Arcadis UK Offices. Understanding and using relevant Facilities Management procedures and processes, to ensure consistency and compliance.
Role accountabilities:
- Work as a team to provide the agreed facilities management service, including the provision of a reception service.
- Use Facilities Management tools including a helpdesk, document management, and booking systems to accurately record information and escalate any issues.
- Respond to customer queries in person, by email and phone to provide an effective customer service.
- Resolve day to day office operational issues and escalate appropriately where necessary.
- Understand and use Facilities Management procedures and processes to carry out and record tasks and activities
- Develop an understanding of Facilities management health and safety and environmental management responsibilities and contribute to their compliance
- Support Workplace Facilities Manager in the management of the office and provision of the facilities management agreed services for the office.
Qualifications & Experience:
- Proficienct in Microsoft Office
- Previous experience as an in a facilities management, administrative or customer service role.
Continue your career journey as an Arcadian.
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You do meaningful work, and no matter where your next role in Arcadis takes you, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark; on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.
#LI-VS1
199 jobs found