Job Summary
The Advisor, Essential Plan is a field-based role that directly impacts membership growth and retention through sales activities and Business to Business opportunities that support the Essential Plan (EP) growth strategy in key areas in New York. The Advisor will present health plan information to providers, business advocacies, and potentially eligible members and will be responsible for closing sales. The individual will also be responsible for using internal systems to track and measure various sales event effectiveness and activities, events, leads, and lead progress, sales, appointments, contacts, and relationship progress on a daily basis.
Job Duties
- Enroll eligible members in the designated Essential plan
- Build and foster relationships with key accounts such as provider offices, CBOs, FBOs, etc.
- Work with providers to help close gaps in care for members
- Serve as a point of contact for members to provide and excellent service and enrollment experience
- Lead pipeline management
- Responsible for meeting or exceeding sales and enrollment expectations within assigned territory
- Conduct product information presentations in multiple settings including in-home consultations.
- Develop 30-60-90 day business plans and create SWOT analysis of individual markets
- Stay informed on health plan operations, provider network, premiums, member services, claims, EOBs, processes, and other services and issues to provide community partners, prospects, and members with accurate information and provide feedback as appropriate
- Manage multiple priorities including visiting provider offices on a regular basis and follow up on leads in a timely fashion
- Make inbound/outbound calls as needed in order to achieve monthly, quarterly and annual enrollment goals
- Provide support across projects, including quality checks to Marketing Tracker and Salesforce. Identifies any challenges and communicates to Business Development Manager
- Maintains expert knowledge of current processes, rules and regulations of the Essential Plan program and serves as a resource for implementation, training teams, and other sales teams as needed.
- Tracks schedule in order to keep appointments on time and information pertaining to those appointments in a timely manner
- Input consumer demographics and interactions into company systems as appropriate
- Other duties as assigned
Job Qualifications
REQUIRED EDUCATION:
- High School diploma or equivalent
REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:
- Minimum of 2-3 years of business to business, business to consumer direct marketing, outside sales, or community outreach experience.
- Proficiency in Microsoft Office (Outlook, Word, Excel, Power Point).
- Able to travel locally 100% of the time within assigned sales territories in the NY market.
REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:
- Must have reliable transportation and a valid state driver's license with no restrictions
- Within 30 days of Hire, must take and pass the state required test to become a Certified Account Counselor or currently hold an active CAC which can be transfer
PREFERRED EDUCATION:
- Undergraduate degree or equivalent work experience
PREFERRED EXPERIENCE:
- Bilingual skills
- Established professional relationships with non-profits, CBOs, and FBOs in designated sales territory
- Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations, and/or underserved communities
- Demonstrated knowledge of Essential Plan Market Place marketing rules and regulations
- Previous outside sales and territory management experience
STATE SPECIFIC REQUIREMENTS:
- Must take and pass the state required test to become a Certified Account Counselor or currently hold an active CAC which can be transferred
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
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