JOB DESCRIPTION
Job Summary
- Responsible for achieving established goals improving Molina’s enrollment growth objectives encompassing all lines of business. Works collaboratively with key departments across the enterprise to improve overall choice rates and assignment percentages.
- Reports directly to state’s plan president, on a dotted line to National AVP of Enrollment Growth.
- Member of state’s plan senior leadership team
KNOWLEDGE/SKILLS/ABILITIES
• In partnership with executive leadership, develops, implements and monitors a successful strategy to achieve Molina’s enrollment growth goals for a large/complex state plan for Medicaid.
• Accountable for achieving all established growth goals with primary responsibility for improving the plan's overall “choice” rate. Works collaboratively with other key departments to increase all Medicaid programs’ assignment percentages for Molina.
• Develops growth strategy by market/product and determines representative coverage, focusing on profitable growth.
• Provides leadership and oversight to team in achieving enrollment, retention and choice percentage goals for assigned state.
• In accordance with corporate guidelines, establishes organizational polices and strategies for interaction with key providers, Community Based Organizations (CBOs), Faith Based Organizations (FBOs), School Based Organizations (SBOs) and Business Based Organizations (BBOs). Leads team in the development of these key relationships and how to move them through the enrollment pipeline.
• Oversees the development of successful and compliant lead generation, appointment scheduling, event management, enrollment, and member retention processes.
Directs, plans, delegates and manages department budget and staff, including employment, pay and performance decisions; employee relations; and coaching/development of staff, etc.
• Oversees and ensures timely submission of all department policies and procedures and/or Marketing Plan to the state.
• Participates in and is a member of a strategic county, city and/or local initiative meeting representing Molina as a community influencer.
JOB QUALIFICATIONS
REQUIRED EDUCATION:
Bachelor’s Degree or equivalent, job-related experience.
REQUIRED EXPERIENCE:
• 7-10 years health care sales/marketing and member retention experience.
• 5-10 years management/supervisory experience.
• New product development, positioning and start-up experience; marketing segmentation experience.
• Exceptional networking and negotiations skills, as well as strong public speaking/presentations skills.
REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:
Completion of Molina /DHS/MRMIB Marketing Certification Program/Covered CA Certified.
Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.
PREFERRED EDUCATION:
Master's Degree in Healthcare Management (preferred)
PREFERRED EXPERIENCE:
• Previous grassroots/community outreach experience a plus.
• Experience managing large teams of “enrollment and marketing ” people.
• Preferred experience in project management or event coordination.
• Fluency in a second language highly desirable.
PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:
• Active Life & Health Insurance
• Market Place Certified
PHYSICAL DEMANDS:
Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
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