Program Manager, Health Plan Operations (Remote in Nebraska) at Molina Healthcare
Omaha, United States
Job Descrption
JOB DESCRIPTION
This position will offer remote work flexibility but the selected candidate must reside in Nebraska.
Job Summary
This position will own the MLTC Operational Experience. This individual will be the MLTC primary day to day operational contact. Will wok to establish and improve the state experience with Molina through operational excellence and will strengthen the Health Plan's brand with state operations teams
Responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management.
Job Duties
Point of contact for State day to day Operations Escalations
Manage state issue log
Advise Senior Leadership Team for operational tactical strategies and priorities
Operations Liaison to Molina Shared Services
Active collaborator with people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion.
Plans and directs schedules as well as project budgets.
Monitors the project from inception through delivery.
May engage and oversee the work of external vendors.
Focuses on process improvement, organizational change management, program management and other processes relative to the business.
Leads and manages team in planning and executing business programs.
Serves as the subject matter expert in the functional area and leads programs to meet critical needs.
Communicates and collaborates with customers to analyze and transform needs and goals into functional requirements. Delivers the appropriate artifacts as needed.
Works with operational leaders within the business to provide recommendations on opportunities for process improvements.
Creates business requirements documents, test plans, requirements traceability matrix, user training materials and other related documentations.
Generate and distribute standard reports on schedule
JOB QUALIFICATIONS
REQUIRED EDUCATION:
Bachelor's Degree or equivalent combination of education and experience.