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Patient Service Representative at Tenet Healthcare
Arroyo Grande, United States


Job Descrption

Family Health office

Summary:

Medical office position responsible for front office processes in the physician practice 

Essential Job Responsibilities:  

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.  
  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. 
  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.  
  • Greeting patients entering the physician practice.  
  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary.  
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.  
  • Assists in checking out patients and assists them with referral processing and scheduling process  
  • Collects co-pays and posts charges.  
  • Charge entry and patient balance processing.  
  • Distributes information to patients regarding office policies, procedures, information about the practice,  
  • Explain and enroll patients in the patient portal.  
  • Additional responsibilities as needed. 

Education 

Required: High school diploma/GED. 

Preferred: Completion of medical office assistant program  

Experience 

Required: Must have 1 year of working in a medical office setting 

 

Pay Range: $18.17 - $27.25

Individual wages are determined based upon a number of factors including, but not limited to, an employee’s qualifications and experience.

Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

#LI-SK1

Collects co-pays and post charges. Charge entry and patient balance processing. Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal.

Education:

Required: High school diploma/GED.
Preferred: Completion of medical office assistant program

Experience:

Required: 2 years of experience working in a medical office setting

Certifications:

Preferred: Healthcare management/administration certification

Physical Demands:

Who We Are
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.

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TENET HEALTHCARE
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