About Hilton Head Regional Healthcare
Hilton Head Regional Healthcare provides comprehensive healthcare to the Lowcountry at four locations including Coastal Carolina Hospital, Hilton Head Hospital, the Bluffton Medical Campus and the Bluffton-Okatie Outpatient Center. Coastal Carolina Hospital (CCH) is a 41-bed acute care hospital located in Hardeeville, S.C., serving the medical and healthcare needs of Jasper and Beaufort counties since November 2004. Hilton Head Hospital (HHH) is a 109-bed acute care hospital located on Hilton Head Island, S.C. Opened in 1974, HHH serves Hilton Head Island, Bluffton, Okatie and surrounding counties. All facilities are owned and operated by Dallas-based Tenet Healthcare Corp. Both hospitals are accredited by The Joint Commission, the nation’s oldest and largest hospital accreditation agency. Learn more about Hilton Head Regional Healthcare at www.hiltonheadregional.com.
About Coastal Carolina Hospital
Coastal Carolina Hospital (CCH) is a 41-bed acute care hospital located at 1000 Medical Center Drive in Hardeeville, SC. Opened in 2004, CCH joined the healthcare system in 2007 and serves patients in Bluffton, Okatie, Hardeeville and surrounding counties through its care team of over 400 colleagues and over 70 physicians. The hospital provides many services to the community including a 24-hour emergency department, a dedicated Women’s Pavilion, and robotic-assisted minimally-invasive surgery. Coastal Carolina also has oversight of Tidewatch Emergency Department located in Okatie, SC which is the area’s first stand-alone emergency facility providing convenient care staffed by board-certified emergency medicine physicians, experienced nurses and support staff 24/7/365. To learn more about Coastal Carolina Hospital and Tidewatch Emergency Department, please visit www.hiltonheadregional.com.
Centralized Scheduling Full Time Days Position Summary
The Procedural Scheduling Coordinator is responsible for scheduling patients for a specific department(s).
The position has significant communication requirements with practice offices.
The job requires excellent communication skills to build collegial relationships with physicians, patients and staff.
The position also requires interaction with physician offices to proactively drive business to the hospital.
Responsibilities
Schedules clinical procedures to promote consistent high-quality clinical care, including scheduling the correct procedure, site and supplies
Schedules and registers patients via phone interaction to organize, arrange and coordinate patient and facility needs by considering variables as diagnosis, personal resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs and physician orders
Communicates with physician offices to proactively manage dedicated time (such as block time), including anticipating scheduling changes such as additional open time (from block time releases, as applicable) or future availability. Promptly informs physician offices of hospital changes
In the absence of the lead, supervisor or manager, provides oversight for the Scheduling Department
Partners with facility leadership team to manage capacity utilization. Provides insights and opportunities for enhanced utilization based on day-to-day working and understanding of the procedural schedule
THE CENTRALIZED SCHEDULING FULL TIME DAYS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.
Education
Required: High School diploma (or equivalent)
Preferred: Bachelor’s degree in related field
Experience
Required: 2 years of scheduling experience (or related)
Schedules clinical procedures to promote consistent high-quality clinical care, including scheduling the correct procedure, site, and supplies. Schedules and registers patients via phone interaction to organize, arrange, and coordinate patient and facility needs by considering variables such as diagnosis, personal resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs, and physician orders. Communicates with physician offices to proactively manage dedicated time (such as block time), including anticipating scheduling changes such as additional open time (from block time releases, as applicable) or future availability. Promptly informs physician offices of hospital changes. In the absence of the lead, supervisor, or manager, provides oversight for the Scheduling Department. Partners with facility leadership team to manage capacity utilization. Provides insights and opportunities for enhanced utilization based on day-to-day working and understanding of the procedural schedule.
Education:Required: High school diploma (or equivalent)
Preferred: Bachelor’s degree in a related field
Required: 2 years of scheduling experience (or related)
Physical Demands: Who We AreWe are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
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