POSITION SUMMARY:
The Physician Practice Supervisor is responsible for managing all administrative and operational functions associated with an assigned practice(s). This includes ensuring smooth and efficient operations, inventory control, ordering supplies, personnel management, patient relations, and patient flow. The Physician Practice Supervisor is a working manager who is capable of performing all the clerical functions and fills in as needed. The supervisor will adheres to and support the mission, purpose, philosophy, objectives, policies, and procedures of TPR, including adhering to HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Responsibilities include optimizing staff performance in the office; scheduling staff and assigning work; training/coaching; and overseeing daily operations of the office including cash reconciliation, charge entry, and operational checks and balances. Works to enhance physician productivity and patient satisfaction, ensure maximized reimbursements, and ensure practice locations are in compliance with regulatory requirements, patient confidentiality standards, and payor regulations. Resolves patient issues as needed.
POSITION QUALIFICATIONS (including required licenses/certifications, education and job knowledge/experience):
- 5 years’ of experience working in a physician office with at least 2 years in a supervisory capacity.
- College degree, or an equivalent combination of education and experience.
- Demonstrated understanding of fiscal and human resource management in a healthcare setting
- Knowledge of computer systems and applications including electronic medical records and MS Office products
- Skills in gathering, analyzing and interpreting information and making appropriate recommendations
- Ability to exercise initiative with effective problem solving and decision-making, and to apply policies and principles to solve everyday problems and deal with a variety of situations.
- Ability to establish priorities and coordinate work activities.
- Solid knowledge of CPT and ICD-9 coding, chart audit processes, HIPAA, and collection processes.
- Excellent interpersonal skills with the ability to interface with patients, physicians, and staff in a tactful, diplomatic and professional manner
- Strong written and verbal communication skills with the ability to effectively lead staff
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Responsibilities include optimizing staff performance in the office; scheduling staff and assigning work; training/coaching; and overseeing daily operations of the office including cash reconciliation, charge entry, and operational checks and balances. Resolves patient issues as needed.
Education:
Required: College degree, or an equivalent combination of education and experience
Experience:
Required: 5 years of experience working in a physician office with at least 2 years in a supervisory capacity.
Certifications:
Required: AHA BLS
Physical Demands:
Who We Are
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
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