MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center. MetroWest Medical Center has been named to the 2019 America’s 100 Best Hospitals List by Healthgrades.
Job Summary
The Market Director, Clinical Education is responsible for executing Tenet’s organizational educational strategic plan. They are a leader, mentor, consultant, and subject matter expert regarding education regulations and standards. The Market Director, Clinical Education plans, revises, implements, monitors, and evaluates education programs and activities for the Tenet Market across all clinical disciplines. In this role the Director oversees market and facility clinical educators, department operations, and the coordination of educational activities. They work collaboratively with team members, department Directors, Medical Staff, hospital employees, and other organizational leaders.
Job Responsibilities
Under Leadership and Collaboration: Directs and coordinates market/facility/departmental activities in accordance with federal, state, and local standards and within Tenet corporate/facility policies; Actively participates in interprofessional collaboration to achieve high patient/family satisfaction related to overall nursing quality of care, teamwork, and communication; Ensures policies/procedures reflect current practice; validating that practice is current and evidenced-based; Interviews, making hiring recommendations, leads, manages, develops, and coaches staff; Completes employee evaluations and maintain/updates department competencies; Promotes professional development and encourages nursing staff to attain certification, and other activities that promote professional practice; and works collaboratively with Tenet CI team to ensure projects and implementations are executed.
Responsible for Staff Education and Development: Oversees the coordination and provision of ongoing staff development programs, performance improvement initiatives, and special projects related to staff education and professional development; Works with the National Director and Market Directors to identify and develop high-risk, low volume clinical competencies that are reviewed and updated annually and as needed; Coordinates, implements, and maintains a systematic process for nursing competency creation and review; Oversees the evaluation of programs and other educational/professional development offerings for improvement; Oversees learning needs assessment (annually and ad hoc) and the development educational programs based on needs. Provides performance metrics to Department Director; and oversees creation and implementation of education action plans based on survey findings (actual and readiness).
With respect to Planning, Organizing, and Initiating and General Work Practice: Reviews needs assessment and assists with creating of strategic plan for education and CI; Manages overall program activities, including human and monetary resources. Ensures that educational activities are congruent with the organization’s mission, vision, and goals; Actively participates in the Group Clinical Education Advisory Board projects that enhance nursing excellence and professional development; Maintains knowledge regarding organizational, regulatory, and Tenet educational requirements initiatives and communicates pertinent information timely and appropriately; and ensures compliance with nursing education and oversees .edu assignments and other mandatory training.
Other functions: Assumes accountability for special projects as assigned; Teaches/transfer knowledge/information to team members; Manages CEU application process; Incorporates LEAN methodology into daily practice; Manages affiliation agreements and oversees clinical instructors and students; Creates and maintains collaborative working relationships with affiliated schools; Participates in developing, planning, and presenting formal CE offerings of the hospital. Works directly with Nursing Directors and Coordinators to provide guidance for specific educational needs and is responsible for the continuing education approval process."
Onboarding Process: Please be advised that candidates must successfully complete a background check and pre-employment health screening which includes a drug screen.
Education
Required: MSN and graduate of an accredited school of nursing
Certifications
Required: Current state licenses. AHA BLS.
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Under Leadership and Collaboration: Directs and coordinates market/facility/departmental activities in accordance with federal, state, and local standards and within Tenet corporate/facility policies; Actively participates in interprofessional collaboration to achieve high patient/family satisfaction related to overall nursing quality of care, teamwork, and communication; Ensures policies/procedures reflect current practice; validating that practice is current and evidenced-based; Interviews, making hiring recommendations, leads, manages, develops, and coaches staff; Completes employee evaluations and maintain/updates department competencies; Promotes professional development and encourages nursing staff to attain certification, and other activities that promote professional practice; and works collaboratively with Tenet CI team to ensure projects and implementations are executed.
Responsible for Staff Education and Development: Oversees the coordination and provision of ongoing staff development programs, performance improvement initiatives, and special projects related to staff education and professional development; Works with the National Director and Market Directors to identify and develop high-risk, low volume clinical competencies that are reviewed and updated annually and as needed; Coordinates, implements, and maintains a systematic process for nursing competency creation and review; Oversees the evaluation of programs and other educational/professional development offerings for improvement; Oversees learning needs assessment (annually and ad hoc) and the development educational programs based on needs. Provides performance metrics to Department Director; and oversees creation and implementation of education action plans based on survey findings (actual and readiness).
With respect to Planning, Organizing, and Initiating and General Work Practice: Reviews needs assessment and assists with creating of strategic plan for education and CI; Manages overall program activities, including human and monetary resources. Ensures that educational activities are congruent with the organization’s mission, vision, and goals; Actively participates in the Group Clinical Education Advisory Board projects that enhance nursing excellence and professional development; Maintains knowledge regarding organizational, regulatory, and Tenet educational requirements initiatives and communicates pertinent information timely and appropriately; and ensures compliance with nursing education and oversees .edu assignments and other mandatory training.
Other functions: Assumes accountability for special projects as assigned; Teaches/transfer knowledge/information to team members; Manages CEU application process; Incorporates LEAN methodology into daily practice; Manages affiliation agreements and oversees clinical instructors and students; Creates and maintains collaborative working relationships with affiliated schools; Participates in developing, planning, and presenting formal CE offerings of the hospital. Works directly with Nursing Directors and Coordinators to provide guidance for specific educational needs and is responsible for the continuing education approval process.
Education:
Required: MSN and graduate of an accredited school of nursing
Experience:
Required: 5 years nursing experience, 3 years in a clinical leadership role
Preferred: Teaching and staff development experience
Certifications:
Required: Current state licenses. AHA BLS.
Physical Demands:
Physical Requirements: Lift/position up to 25 lbs. Push/pull up to 25 lbs of force. Frequent sitting. Moderate standing, walking, reaching, stooping, and bending. Manual dexterity, mobility, touch, auditory to perform all the related duties of the position. Adequate vocal pitch and volume. Sufficient perceptive acuity (vision and hearing) to perform all the related duties of the position
Working Conditions: Occasional pressure due to calls, classes and projects
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
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