Job Descrption
Desert Regional Medical Center is a 385 bed acute-care hospital classified as a stroke receiving center and level 2 trauma facility with an innovative, patient centered and evidence-based Rehabilitation Services Department. Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics.
GENERAL DUTIES:
The Clinic Medical Office Assistant is responsible for the efficiency of clinic operations and for facilitating effective use of physicians’ time. Ensures the cleanliness and safety of clinical areas; maintains stock of necessary supplies, and equipment; and prepares patient for exam. Provides clinical assistance to the physicians as well as provide support to front office staff. Prepares referrals and schedules patients for diagnostic tests. Promotes a cooperative environment for patients and personnel. Access to demographic information and limited Patient Health Information related to job function
DEPARTMENT SPECIFIC DUTIES:
- Room patients, take and document vital signs, and assist provider with medical exam. Evaluate patients for immediate medical need and report to provider.
- Adhere to DRMC’s Service Standards and ICON’s Practice Standards
- Perform accurate charting, assessments, and intervention and follow-up per scope of practice.
- Use AIDET at all times with interactions with patients while rooming, patient complaints, history, and pertinent comments.
- Administer medications and perform procedures per scope of licensure and per provider order.
- Prepares exam room with appropriate equipment, instruments, & supplies prior to exam
- Monitors back office supplies and restocks exam rooms daily. Assist with inventory maintenance and report supply shortages to back office supervisor. Assists with unpacking, stocking of supplies delivered
- Assist in completing forms (I.E- insurance forms, workers comp, disability, etc)
- Maintains all chart material in electronic medical record. X-rays, operative reports, path reports, etc.
- Assists with front office as needed and as patient flow permits
- Schedule follow-up appointments, surgeries, and procedures as necessary as it pertains to patient flow
- Covers for absentee employees as necessary
- Maintain cleanliness and sterilization of instruments, exam rooms, and all treatment areas (ie. surgery, lab, cast room, etc.) as needed or directed. Prepare everything for the next day the night before.
- Follow current policies and procedures for labeling and collection of all specimens, using appropriate media.
- Maintain current knowledge of medications, sterile technique, and policies and procedures.
- Maintain current licenses/certificates.
- Assist provider to complete e & m coding and charging in a timely and accurate manner.
- Dispose of contaminated/non-contaminated sharps in the appropriate disposal container. Access and interpret needed information from facility MSDS book or MSDS on-line in a prompt manner.
- Respond to and participate in all clinical emergencies and maintenance of emergency equipment.
- Adhere to infection control, universal precautions, and use of personal protective equipment as needed for all patient care procedures, maintenance of equipment, and disposal of waste.
- Receives telephone calls regarding patients prescriptions, pulls patients charts, routes to physician, contact pharmacies. Use e-prescribing in electronic medical record as main system with last resort to faxing clinical information. Log all prescription refills and new prescriptions in patients electronic health record
- Acts as a team player doing whatever task is necessary to assure efficient functioning of office and highest quality care to patients and companies who request our services
- Provides consult notes to all referring physicians after date of service at ICON
- Perform any additional/miscellaneous duties (not inclusive of job description) as requested by the management team within the scope of licensure.
Qualifications
POSITION QUALIFICATIONS:
Required:
- High School Diploma or GED
- Required skills/duties include: current BLS certification
- Graduation from an accredited Medical Assistant program
- Medical Assisting skills including rooming patients, obtaining histories and vitals,
- Electronic Medical Record usage in previous positions.
- Qualified candidate must excel in interpersonal communication and customer service and be able to work both independently and as part of a team.
- Candidate must also excel in organization and attention to details and follow through.
- Must have the ability to problem solve to logical conclusion and demonstrate initiative and responsibility. Must be able to effectively and clearly communicate (written and verbal) in English.
Preferred:
- Knowledge of CPT and ICD-9 preferred,
- Bilingual English/Spanish preferred
Pay Range : $20.15 - $23.90
Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Assists in the assessment of patient needs and health plan. Completes all necessary documentation in the patient’s medical record in accordance with practice’s charting policy. Prepares equipment and assists physicians with medical treatments, exams, and medical procedures. Arranges for specialized consultations and appointments for testing as ordered by the physicians.
Education:
Required: High school diploma or GED with completion of an accredited medical assisting program.
Experience:
Required: 1 year of experience working in a physician office.
Certifications:
Required: Medical Assistant and CPR certification.
Physical Demands:
Who We Are
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
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