JOB SUMMARY:
Provide social work services, complex discharge planning, and care coordination to patients and their families. Identify needed community services and refer patients in need to the appropriate services. Collaborate with other members of the multi-disciplinary team to affect positive patient and family outcomes. Communicate with other hospital staff re: psycho-social issues that impact health condition/status.
EDUCATION/EXPERIENCE:
Master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE)
LICENSURE, CERTIFICATION, and/or REGISTRATION:
Clinical licensure (or provisional status) desirable Certification as an Accredited Case Manager preferred (ACM-SW) preferred
ESSENTIAL FUNCTIONS:
1. Identifies patients who would benefit from Case Management interventions based on an initial screening assessment of discharge needs.
2. Assesses all relevant data and obtains information by interviewing patient/family and performing objective evaluation of patient needs.
3. Completes psychosocial assessments in accordance with departmental and professional standards to identify emotional, social and environmental needs related to diagnosis, illnesses, treatment and life situations.
4. Formulates, develops and implements a psychosocial treatment plan utilizing appropriate social work modalities and interventions, which may include crisis intervention, individual and family therapies, and grief and bereavement counseling.
5. Initiates appropriate internal and external referrals specific to individual patient needs.
6. Maintains current knowledge of available federal, state, and local regulations.
7. Advocates for unmet needs on behalf of patients.
8. Participates in the development of a discharge plan in collaboration with the multidisciplinary team to drive patient progression through the continuum of care.
9. Maintains current knowledge and awareness of payer and reimbursement practices impacting the plan of care.
10. Coordinates patient and family care conferences as needed.
11. Identifies barriers to efficient and effective management of patient care and seeks strategies to eliminate the barriers
12. Documents in in the Electronic Medical Record in accordance with departmental reporting standards.
13. Maintains working knowledge of payer and reimbursement practices impacting the plan of care. Demonstrates the ability to guide the patient and family through an evaluation of their options for post discharge care.
SKILLS/QUALIFICATIONS:
Demonstrates competence related to age and developmentally appropriate care Establishes positive work relationships and works to reduce work place conflict Demonstrates ability to work in fast paced environment with multiple interruptions Embraces change in rapidly changing health care environment Social work experience in a healthcare setting desirable
WORK ENVIRONMENT:
Clean, well lit, comfortable environment (office space) Exposure to sights and smells associated with medical treatments in process Moderate noise environment High stress levels at times
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
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