Apply directly to jobs in best companies
Search Companies / Jobs
Business to Business (Trade Sales Associate) at Williams-Sonoma, Inc.
London, United Kingdom
Job Descrption
The West Elm Business to Business Team is looking for an experienced Trade Sales Associate to work in our Westfield store. Reporting to the Business Sales Account Manager, this key role will provide high-level support to customers as well as internal team to drive trade and coordinate customer orders. Merchandising Managers and Store Managers to deliver our in-store visual merchandising plans. This is a great opportunity if you have a passion for homewares, sales, and customer service.
Role and responsibilities
- Generate accurate proformas upon request of clients and reviewed for accuracy and completeness before being sent.
- Ensure excellent customer service during the order process and aftercare.
- Create and publish weekly trade sales reports as well as keeping records updated daily.
- Ensure that all communication with internal and external customers is timely, accurate and meets customer requirements for information and order status.
- Network and generate leads for new business opportunities and maintaining existing ones.
- Carry out requested tasks to support the store and wider sales team.
Skills, Knowledge, Experience
- Customer Service work experience - preferred
- Furniture and Interior Design industry experience - preferred
- Proficiency in Microsoft Office software (Excel, Word, Outlook)
- Excellent and effective oral and written communication internally and externally
- Strong organisational, analytical and administrative skills
- Fluid interpersonal skills to interact effectively with a wide range of customers, teams and departments.
- Understanding of order fulfilment process and delivery service.
- Proven ability to manage multiple projects
- A desire to achieve a high level of professionalism through continuous improvement processes and practices.
You’ll love working here because:
- We love to promote internally, and offer many development opportunities through training, coaching and cross-brand and cross-function career moves.
- We’re passionate about where we’ve come from, but we’re pushing forward, redefining retail for the next generation.
- We live and breathe client experience.
- We have a smart, experienced leadership team that are open to fresh ideas.
- We believe in autonomy and reward you for taking initiative.
- We get to be creative daily and we have fun!
Please note, only those holding full work rights in UK will be considered.
Contact Johan Geyser (Senior Store Manager) if you have any questions – jgeyser@wsgc.com
WILLIAMS-SONOMA UK LimitedFounded in 1956, Williams-Sonoma, Inc., together with its subsidiaries and the brands they represent, is the premier specialty retailer of high quality home furnishings in the United States, Canada and Australia. Known for their outstanding customer service, Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward are among the most iconic and well-respected retail brands. We market our products and engage our customers through three major channels — retail stores, catalogues, and the Internet. All our brands allow customers to design, furnish and decorate every room in the home — from the kitchen to the living room, bedrooms, nursery, home office, laundry room and even the hall closet.
Our West Elm, Pottery Barn Kids and Williams Sonoma brand is now available in the UK, through Williams-Sonoma UK Limited. We believe our Company has limitless potential, driven by our associates and their imagination, passion and commitment. We provide an exciting and creative work environment, along with a variety of opportunities for professional as well as personal growth. Our associates receive a generous discount on products as well as a variety of benefits including, but not limited to a competitive pension plan, employee assistance program and service recognition gifts.
Complete form below to directly Send your CV / Linkedin Profile to Business to Business (Trade Sales Associate) at Williams-Sonoma, Inc..
@
105 jobs found
Assistant Manager - Service, Full-Time, Lincoln Park - Williams Sonoma at Williams-Sonoma, Inc.
Chicago, United States