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Cleaner at Heriot-Watt University
Edinburgh, United Kingdom


Job Descrption

Cleaner

Grade and Salary: Grade 3, £11.48 - £12.17 an hour (£20,948.00 - £22,214.00 annual) pro-rata

Shifts Available: contract available - 

9am-3pm 

25 hours per week -  9am to 2pm

25 hours a week -   4pm-9pm or 5pm-10 pm

5 days out of 7, including weekends, and statutory days – monthly rosters subject to change. Additional hours requirement at peak periods.  

 

Benefits: 

28 days annual leave (pro rata) (including Christmas and Easter off), pension and sick pay provisions, family friendly policies, fantastic staff discounts (including o2, gym membership and travel) 

Physical Demands: Bending, standing, walking, lifting, carrying pushing, pulling 

Duties and Responsibilities include: 

To ensure all University buildings and accommodation are cleaned to a high standard following the standard operating procedures 

Use appropriate equipment and machinery, reporting any faults to Cleaning Supervisor 

Support line management to deliver a flexible, efficient and professional service to all our customers 

Report repairs, faults and maintenance to Cleaning Supervisor 

Collect and sign for key, list of duties and any special duties. 

Be responsible for keys issued and the unlocking and securing of all designated areas before and after cleaning; ensuring the security and integrity of the areas of cleaning 

Cleaning, washing, sweeping, mopping, dusting, power washing, scrubbing and vacuuming designated areas to the required standard and as per standard operating procedures. Replenishing consumables where necessary and disposal of refuse. Removal of graffiti.  

Carry out deep cleaning tasks to bedrooms, kitchens, public areas and university buildings including teaching and office space as directed.   

When required to use and operate powered equipment – scrubbing machines, wet pick up machines, carpet cleaning machines ensure all processes and procedures are followed as per training. All cleaning equipment to be cleaned after use and kept in good working condition. Powered equipment only to be used by trained operatives. 

Assist with the distribution and collection of linen including counting and storing outgoing soiled linen and incoming clean linen. 

Set up and turnaround of accommodation and academic spaces for student and non-student business throughout the year – to include paperwork distribution, changing and provision of mattress protectors and shower curtains, bed linen, complimentary items, Freshers’ Welcome materials.  

Servicing residential accommodation including making beds and changing linen as required by business streams and SLA’s. 

To maintain environment: deep clean carpeted and non-carpeted areas, soft furnishings; fixtures and fittings; walls; storage areas; domestic kitchens and pantries in the Halls of Residence  

Collect rubbish and dispose of correctly using appropriate bins, including kitchen refuse and recycling.  

Essential Criteria includes: 

Demonstrable ability to speak and understand English in order to follow verbal and written instructions and deal with customer/student queries 

Well-developed interpersonal skills 

Delivers excellent customer service, with a professional and courteous approach  

Ability to work quickly, flexibly and accurately 

Good attention to detail  

Effective physical ability to carry out the post activities 

Desirable Criteria includes: 

Experience of working within a similar cleaning environment  

Experience of operating relevant cleaning equipment  

 

     


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HERIOT-WATT UNIVERSITY
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