Grade and Salary: Grade 3 (£21,901 - £22,681)
FTE and working pattern: 35 hours (1 FTE), Rota based shift pattern
Annual leave: 28 days
Purpose of Role: The Bistro Assistant will deliver service excellence to squads and facility users.
Summary of Key Duties and Responsibilities:
- The Bistro Assistant will provide excellent counter service
- The Bistro Assistant will help support squad delivery
- The Bistro Assistant will maintain Bistro facility cleaning at all times
- The Bistro Assistant will work to upsell Bistro items
Education, Qualifications & Experience:
These are the criteria on which the short-listing and recruitment selection will be made
Essential
- Demonstrable ability to speak and understand English in order to follow verbal and written instructions and deal with customer/student queries
- Well-developed interpersonal skills
- Demonstrable excellent customer service
- Demonstrable ability to work quickly, flexibly and accurately in a pressured environment
- Demonstrable professional and proactive approach
- Attention to detail
Desirable
- Experience of working within a similar catering and/or cleaning environment
- Experience of operating relevant catering and/or cleaning equipment
Organisation Name: Oriam: Scotland’s Sports Performance Centre
About Oriam: Oriam has a vision to inspire and motivate our communities through the facilities we provide and the interactions we have with our customers. As a member of the team, you will contribute to the delivery of this vision.
How to Apply
Applications with FULL CV can be submitted up to midnight (UK time) on Sunday, 19th May 2024.
Shortlisting will be done w/c 20th May 2024 and interviews w/c 3rd June 2024.
Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.
Heriot-Watt University values diversity across our University community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website https://www.hw.ac.uk/uk/services/equality-diversity.htm and also our award-winning work in Disability Inclusive Science Careers https://disc.hw.ac.uk/ .
We welcome and will consider flexible working patterns e.g. part-time working and job share options.
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