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Operations Manager at ABM Industries
, United States
Job Descrption
Field Operations Manager
Pay: $65K to $75K
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management.
Job Description
Responsible for the day-to-day operation and administrative activities at multiple buildings within the district. Leads Project Managers and Supervisors to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.
Essential Duties
- Coordinate service activities for assigned buildings. Ensure that services are performed as contracted and at the intended profit margins.
- Control supplies, equipment, and personnel necessary to meet customer specifications.
- Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.
- Manage the company’s quality control monitoring and safety programs at the assigned buildings.
- Conduct quality of service inspections at assigned buildings.
- Attend ABM training workshops when scheduled.
- Develop operational improvement plans and implements process changes within assigned buildings.
- Attempt to increase revenue by ensuring that Project Managers and Supervisors are looking for ways to provide additional or periodic services to the customers.
- Ensure compliance with company policies and procedures and all federal, state and local government regulations.
- Ensure that all paperwork, including terminations, labor variance action plans, and operational models is complete and accurate and is submitted to the district/hub in a timely manner.
- Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.
- Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.
- Work with District Manager to develop an action plan for all invoices that are outside of the contractual parameters.
- Ensure that vehicle inspections are performed monthly. Ensure that vehicle maintenance is scheduled and performed on all area vehicles.
- Manages and provides leadership to Project Managers, Supervisors, and Lead personnel assigned to the buildings.
- Responsible for the overall direction, coordination, and evaluation of personnel within the assigned buildings.
- Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.
- Responsible for directing work; appraising performance; rewarding and disciplining subordinates; addressing complaints, resolving problems, and terminating employees.
- Perform other duties as assigned
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.
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