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Parking Garage Control Room Assistant at ABM Industries
Saint Paul, United States
Job Descrption
The Control Room Assistant maintains the efficient flow of traffic within the parking garage using a computer-operated control panel to open and close entrance and exit lanes as assigned by the manager. The employee will answer customer calls, which are initiated by the "help" button on pay machines and will assist customers or cashiers with needs related to entrance and exit protocol. The control room assistant will provide daily activity reports to the manager and will perform other tasks as assigned by the manager.
Shift: Part Time
Saturday 2pm to 10:30pm AND Monday & Tuesday 5:30pm to 2am (24 hours) or Thursday to Monday 6am to 2:30pm
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM
2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM
Essential Functions
- Answer customer and client inquiries via phone or in-person interaction
- Provide excellent customer service to cashiers, clients and parking customers
- Resolve customer complaints
- Operate parking control panel appropriately
- Provide daily reports on standards, procedures, and regulatory reviews and audits
- Maintain consistent communication with parking management and other team members
- Must be detailed oriented and able to solve and handle problems under pressure.
- Must be 18 years of age or older
- Must be able to communicate in English, verbally and in writing
- Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten year work history if available
- One Year of Similar Experience
- Customer Service Experience
- Ability to multi-task a variety of recurring technical activities
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.
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