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Operations and Safety Consultant - Human Centered Design at WSP
London, United Kingdom


Job Descrption

In today’s world it’s important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world.

When considering a career move it’s vital to work for a business that is aligned to your values and goals, a place where you can belong. See what WSP stands for in 2024 and beyond…

To find out more about our Intelligent Infrastructure (I&I) business click on the following link and discover what awaits you at WSP: Intelligent Infrastructure services (I&I) | WSP

WSP is looking for Human Factors consultants to join its growing Human Centred Design capability within our Intelligent Infrastructure team.

Our consultants work with clients to explore challenges and trends in the transport and mobility space from a user perspective. We identify develop and advise on user-centred solutions to transport issues, working with experts from across WSP in the UK and globally to bring the right skills to each project.

We work across the whole lifecycle of projects and policy, providing expertise in areas including:

  • Safety, for example safety risk assessments and safe systems approaches; understanding user error as a consequence rather than a cause of incidents
  • Operations, all transport operations including station and stop designs, signalling, driving behaviours, digital design, influence on engineering or enforcement measures on user behaviour
  • Research, both qualitative and quantitative, including simulation studies, feasibility studies, surveys, focus groups and workshops
  • Transport futures, including a user focus on emerging mobility trends and future ready transport
  • Environment, including sustainability, decarbonisation, mode shift and active travel

Our work covers an extensive range of projects, including:

  • supporting local and regional bodies in the deployment of user focused transport technology and better uses of data,
  • delivering solutions to maximise road safety on motorways and major roads including user focussed appraisal and assurance of measures,
  • cross-business collaboration to set and appraise policies and measures in support of vital net zero and air quality goals,
  • shaping operational systems and services for control centres to reduce congestion and improve road user satisfaction,
  • electric vehicle deployment and charging,
  • assessing safety and user impacts of automated vehicles

Playing a leading part in our projects, you’ll directly impact the user experience in transportation across modes and utilising the latest technology and data. Our work helps to keep people safe when they travel, and increasingly focusses on enabling responsible mobility focused on the needs and capabilities of users. Your insight and influence is key in the trusted advisor role that we hold for our various clients.

  • Applied expertise in Human Factors at chartered level (or near-chartered and able to demonstrate a credible plan for chartership)
  • A degree or equivalent in a relevant discipline (e.g. psychology, engineering, transport studies, geography, liberal arts) or are a technician with BTEC, HNC/HND and an appropriate level of experience
  • A proven track record in Human Factors in a consultancy, public sector or OEM role or able to demonstrate the aptitude and skills required to provide excellent Human Factors consultancy.
  • A demonstrable ability to work in multidisciplinary teams to tight deadlines.
  • Excellent verbal and written communication skills, the ability to undertake qualitative and quantitative research and analysis and to create technical outputs (reports, presentations) within time and cost and to high quality.
  • Appreciation of the role of Human Factors and human reliability as part of safety cases
  • An understanding of the role of Human Factors in complex and safety-critical systems.

We are WSP - Join us and make your career future ready!

In today’s world it’s important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world.

When considering a career move its vital to work for a business that is aligned to your values and goals, a place where you can belong.

To find out more about our business click on the following link and discover what awaits you at WSP: Who We Are | WSP

WHAT’S IN IT FOR YOU

Work-life balance?

WSP recognises that work is only one part of your life and making time for other things is important – whether that’s for your families, friends, or yourself.

Our hybrid working policy allows the flexibility to work from the comfort of your own home as well as collaborating in our contemporary offices across the UK.

Inclusivity & Diversity?

We want our people to achieve rewarding careers, bringing their whole selves to work. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP.

Our employee resource groups VIBE (LGBTQ+ employees), CREED (Championing Racial Equality and Ethnic Diversity) and our Gender Balance Group, in tandem with WSP’s Neurodiverse Community Group, WSP Connect Group (visible and non-visible disabilities) help us promote the right environment for you to reach your full potential.

Health & Wellbeing?

We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.

Med24 gives you and your family unrestricted telephone access to an NHS doctor where you can call day or night or have a face-to-face video consultation.

Flex your time?

For improved work life balance, WSP offers the “WSP Hour” which enables you to take one hour per day to do as you wish and make up the time earlier or later that day. We also offer part time and flexible working arrangements plus the option to flex your bank holiday entitlement to suit you.

Your development?

We appreciate that development and training is important to you and that’s why we have a supportive environment that invests in your development, whether that’s chartership, training or mentoring.


 APPLY NOW AND BE THE FUTURE OF WSP!


 #WeAreWSP

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Please note WSP reserves the right to close the vacancy before the advertised closing date.


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