Senior Operations Solutions Manager Europe
About the Role
DP World Logistics have an exciting opening for a Senior Operations Solutions Manager, to join our Operations PMO team. The Operations Solution Manager is critical for the successful delivery of market leading competitive solution offerings, for all EU & Non-EU Bid opportunities. You’ll be a subject matter expert, providing input into the overall design steps that support the Bid Process. Reviewing and validating cost inputs owned by HR, Launch, Quality, EH&S functions prior to submitting to the pricing teams. You’ll also be the key stakeholder in all Solution Workshops & Pricing Strategy Sessions, responsible for the delivery of the final design / outputs for all opportunities.
NOTE: The position is a regional role ideally you will be based in either the UK, Germany, or Netherlands but applicants from wider EU countries will be considered. There is a requirement to travel up to 50% of the working week in line with business needs.
How you will contribute
- Ensuring that Bid Manager, IT, Engineering, HR, QHSE and Operations are aligned and proposing the correct solution and process to deliver on the expected KPI’s, operating within the determined budget and targeted efficiencies, and identifying operational risks upfront with the relevant proposed solutions.
- Analysing IRR to ensure costs are captured and aligned to deliver the solution in the timing requested.
- Ensure the appropriate Operational support is provided to Sales /Bid Manager and IT functions in delivery of world class solutions in a timely and cost-effective manner.
- Proactively identifying future issues/risks and developing recommendations for technology investment/ changes as appropriate to the customer.
- Review and offer input to ensure alignment and delivery of the solution.
- Providing technical and non-technical business expertise in identifying, evaluating and developing systems and processes that are cost effective and meet customer and synchrony requirements.
- Proactively building relationships with customers and identifying strategic customer needs and aligning processes, systems and operations accordingly.
- Skilled in managing multiple overlapping highly complex projects, prioritising competing interests across functions.
- Working closely with Bid Manager and IT to standardise best practices in functionality, flow, UAT and reporting.
- Partnering with the Global IT, Engineering, Business Development/AC Mgt., Bid Manager HR, QHSE and Operations business unit leaders to drive profitable revenue growth.
- Having expert knowledge of how customer and customer partner function, IT direction, Customer strategies; provides expert guidance and assistance in prioritising technology needs.
- Providing input to the Ops VP’s, SVP, and President on the RFQ (request for quotation) response, ensuring that the Operations team understands risks and issues in the tender, and develops strategies to help mitigate that risk.
What you will bring
- A minimum of 15 years’ + experience in Warehouse Operation in a logistics/manufacturing environment. Significant experience in supporting WMS Implementations, as well as Solution Design for Tech/Automotive greenfield sites or existing brownfield expansion sites.
- Bachelor’s degree: commercial experience may be considered in lieu of a degree.
- An attention for detail, being thorough in completing work tasks.
- Proactive in handling competing priorities and meeting your deadlines and commitments; you always demonstrate a “can do” positive attitude.
- An ability to analyse information, using logic to address work-related issues and problems.
- An exceptional listener who can communicate clearly. You’ll be able to write exceptionally well, and you speak eloquently. You’re also comfortable on the phone or to groups of people – at any level.
- A self-starter, with a willingness to take on responsibilities and challenges.
- Open, candid and truthful, with an eagerness to explore best solutions. Integrity and respect for individuals are part of a candid culture.
- Able to take complex information, ideas and processes breaking them down to their simplest elements.
- Empathetic, with the mindset of being able to out yourself in our customers shoes. Providing them with services that match or exceed their business objectives.
- Proactively seeking solutions and making decisions.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
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