Student Support Manager
College of Science and Engineering / School of Mathematics
Grade UE07 – £39,347 - £46,974 per annum
Open ended: permanent
Full time: 35 hours per week
The Opportunity
The School of Mathematics wishes to recruit an outstanding Student Support Manager for its Student Support Team. Working in close collaboration with academic and professional services staff, you will be one of the senior members of staff within the School responsible for delivering student support services that are both excellent and responsive to change. You will have line management responsibility for all members of the Student Support Team (currently 6 x Student Advisers and 2 x Student Support Administrators).
The Student Support Team is one of three teams within the wider School of Mathematics’ Student Services Team (Student Support Team; Student Development Team; and the Mathematics Teaching Organisation (MTO)). The three teams work together to ensure that the School offers a student experience of the highest quality.
The post is full-time (35 hours per week) and is primarily campus-based, although post-holders may be permitted to work from home up to one day per week at certain times of the year.
The School is situated in the James Clerk Maxwell Building (JCMB) on the King's Buildings campus. We have approximately 1000 students on our undergraduate programmes, spread across five-year groups, and welcome around 250 MSc students each year.
The School is passionate about delivering a world-leading educational environment for its students, and is constantly exploring new ideas in mathematical education in order to provide a stimulating learning experience. Quantitative skills have never been more in demand, and our students graduate with strong skills in critical thinking, independent learning and communication.
Further information about the School, our research and our teaching is available at http://www.maths.ed.ac.uk
Your skills and attributes for success
We anticipate that the successful candidate will:
- have a background in student support;
- be knowledgeable about Higher Education processes, procedures and regulations, particularly those relating to student support and the student experience;
- have experience of leading and managing teams and working collaboratively across teams;
- have experience of working with student record systems and databases;
- and have excellent problem-solving, interpersonal and communication skills, with an ability to influence others.
Click to view a copy of the full job description (opens new browser tab)
As a valued member of our team you can expect:
- a competitive salary - £39,347 - £46,974 per annum.
- an exciting, positive, creative, challenging and rewarding place to work.
- to be part of a diverse and vibrant international community.
- comprehensive Staff Benefits such as a generous holiday entitlement; a defined benefits pension scheme; staff discounts; family-friendly initiatives; and flexible work options. See our staff benefits page (opens in a new tab) for further details, and use our reward calculator to discover the total value of your pay and benefits.
Championing equality, diversity and inclusion
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages (opens new browser tab).
On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Application process
Please provide a CV and a supporting statement describing your suitability for the role, and the way in which you satisfy both the essential and desirable selection criteria as outlined in the job description. Please note that applications that do not include a supporting statement will not be considered.
Informal enquiries, which are welcomed, can be made by contacting the Head of Student Services, Philippa Ward: Philippa.Ward@ed.ac.uk
Key dates to note
The closing date for applications is Wednesday 15 May 2024 at 11.59pm GMT.
Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone
140 jobs found