The administrator occupies a unique leadership role within the organization. One of the successes of Mayo has been the collegiality and mutual support demonstrated by physician and administrative leadership. This partnership brings together the clinical and managerial talents necessary to achieve the Mayo Clinic strategic and operating plan. The administrative and physician/scientist leadership roles cannot be separated. The purpose of the partnership is to: translate the institutional vision to meaningful and effective operational responses; bring an institutional perspective to daily decisions and to bring an operational perspective and experience back to the institution; see, initiate and organize opportunities to improve service and quality and to act as a catalyst for realizing these improvements; act as a facilitator, champion and generator of new ideas and a mediator on difficult issues; bring awareness of current external issues such as reimbursement, legislative, alternative delivery modes, etc.; assist physician/scientist and allied health staff in developing leadership, managerial skills and succession planning; have adequate knowledge and perspective of Mayo Clinic and business operations to know when and where to acquire additional input and expertise; provide financial oversight of department. The administrator may provide direct patient care, contingent upon maintaining appropriate licensure and competencies.
Master's degree in business, health care administration or related field required. Five years healthcare management or related industry experience to include people, projects or programs required. Operational experience must include demonstrated ability to work effectively and collaboratively in a multi-disciplinary environment with physician, scientist, educator, administrative, supervisory, and allied health staff. Must have demonstrated leadership competencies management (e.g. staff, change, complex issues) and operations. Excellent communication skills required.
For Operations Administrators hired prior to March 2012, a minimum education requirement is a Bachelor's degree, Master's degree preferred.
Incumbents may be expected to rotate through a variety of clinical department or division assignments with the duration of the rotation usually lasting 3-6 years.