Envirogen Group UK Limited is seeking a dedicated and knowledgeable individual to join our team as a Technical Service Support Engineer. This is not an IT role. At Envirogen, we are committed to delivering exceptional water and wastewater treatment solutions to our customers around the world. With our cutting-edge technology and expertise in design, project management, and servicing, we strive to help our clients achieve their environmental and sustainability goals.
As a Technical Service Support Engineer, you will be responsible for providing technical support and expertise to our customers and internal teams. Your main responsibilities will include troubleshooting and resolving technical issues, conducting simple system upgrades on our machines and modifications, and providing remote assistance and guidance to customers.
The ideal candidate for this position will have experience in working in a office within water and wastewater treatment systems or process engineering, along with excellent problem-solving and communication skills. Proficiency in technical support ERP style systems is preferred. Additionally, a customer-focused mindset and the ability to build strong relationships with clients are crucial for success in this role.
If you are passionate about providing exceptional technical support and possess the required expertise, we would love to hear from you. Join the Envirogen team and help us deliver innovative solutions that drive sustainability and create a positive impact on the environment.
Requirements
- Experience in a process engineering office environment would be great
- Excellent problem-solving and communication skills.
- Proficiency in technical support software and systems.
- Customer-focused mindset and the ability to build strong relationships with clients.
Benefits
Supportive and collaborative culture
Opportunity for development and career progression
Private healthcare
Purchase extra annual leave
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