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Front Desk Clerk at The Salvation Army
Santa Rosa, United States
Job Descrption
Silvercrest Senior Residences serve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living.
Job: Front Desk Clerk
Status: Full-Time
Salary Range: $18.00-$20.00 per hour.
Location: Santa Rosa , CA at our Santa Rosa Silvercrest location
Perks: Paid Time Off, Full Medical and Dental Benefits, Retirement / 403b option
Primary Responsibilities and Tasks
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- Monitor door and greet residents, guests, vendors, emergency services and delivery drivers.
- In cases of emergency, provide light maintenance or custodial service or contact on-call staff, vendors or emergency services as necessary.
- Fulfill after-hour on-call duties, including completion of Incident Reports utilizing proper spelling/grammar.
- Monitor entries and review camera footage and help prevent unauthorized persons from entering building.
- Receive applications from prospective residents and explain eligibility requirements. Keep application packets accurate and up to date.
- Assist management team with processing applications for occupancy in accordance with HUD and Fair Housing regulations.
- Process and organize requests for maintenance work orders from residents according to established maintenance policies including utilization of OneSite Facilities software program.
- Assist management team with administrative duties such as scheduling appointments, filing, answering phones, and mailing.
- Provide records and reports as required by supervisor in an accurate and timely fashion.
- Comply with Silvercrest Operating Procedures Manual and Salvation Army policies.
- Represent The Salvation Army in a positive and professional manner by maintaining positive relationships with Silvercrest residents, vendors and TSA staff.
- Perform other duties as requested by Supervisor.
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