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Senior Quantitative UX Researcher at Meta
London, United Kingdom
Job Descrption
At WhatsApp, our research aims to understand the 2 Billion people who use our products, gleaning insights to drive product direction and strategy. Our methods range from generative to evaluative, ethnography to experimentation, and involve close collaboration between researchers and our cross-functional partners. We are looking for experienced researchers skilled in behavioral data analysis, experimental and survey research, and statistics. The ideal candidates will be excellent communicators, knowledgeable about product development and design, curious about the relationship between technology and society, and passionate about understanding and helping people. If this sounds like you, come join us as we work to solve complex and meaningful problems for people around the world!
Company Culture and Environment
Our work environment emphasizes collaboration and innovation, making it an exciting place to contribute to products that matter globally. We value curiosity and a... strong commitment to serving users from diverse backgrounds.
Career Growth and Development Opportunities
As we scale our team, you will have ample opportunities to enhance your skills in quantitative research methods, collaborate with various teams, and participate in significant projects that shape product strategy.
Detailed Benefits and Perks
While specific benefits are not outlined, working at WhatsApp typically includes opportunities for professional growth and a supportive work culture that fosters teamwork.
Compensation and Benefits
• Competitive salary based on experience
• Health, dental, and vision insurance
• Retirement savings plan with company matching
• Generous vacation and paid time off policy
• Flexible working hours
• Opportunities for professional development and continuous learning
Why you should apply for this position today
This role offers a unique chance to contribute to meaningful projects and have a direct impact on product development for a global audience. Your work will influence how we understand and serve our users better.
Skills
• Proficiency in quantitative research methods
• Strong understanding of UX, HCI, and social sciences
• Excellent communication and storytelling skills
• Experience with data analysis tools such as R, SQL, STATA, or SPSS
• Ability to translate complex data into strategic narratives
• Experience in survey design and execution
Responsibilities
• Work closely with product and business teams to identify research topics.
• Act as a thought leader in the domain of research while advocating for users.
• Design and execute end-to-end custom primary research using various methods.
• Conduct research using quantitative methods, interpreting analysis through the lens of UX and social science.
• Generate insights that shape product teams’ long-term strategies.
• Write, design, and distribute surveys, interpreting response effects.
• Collaborate with qualitative and mixed methods researchers.
• Partner with design, product management, engineering, and other roles to share research findings.
Qualifications
• Several years of relevant experience in applied quantitative product research.
• Bachelors, Masters, or PhD in human behavior related fields.
• Experience working with large-scale data in multi-method studies.
• Demonstrated ability to communicate results to cross-functional stakeholders.
Education Requirements
• Bachelor’s degree in Computer Science, HCI, Experimental Psychology, Sociology, Information Science, Economics, Political Science, or Mathematics.
Education Requirements Credential Category
• Bachelor’s degree or higher in a relevant field.
Experience Requirements
• Experience in survey design and applied statistics.
• Experience handling complex information and adapting to a changing environment.
• Experience querying large behavioral datasets.
• Preferred: Experience with tracking surveys and working with rural and low-income global populations.
Why work in London, GBR
London is a vibrant city known for its rich history, cultural diversity, and innovation. Working here offers a plethora of professional opportunities within a dynamic tech ecosystem, along with an exciting lifestyle filled with entertainment, dining, and recreational options
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