Senior Travel Consultant at WILHELMSEN SHIPS SERVICE
Dubai, United Arab Emirates
Job Descrption
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.About UsWilhelmsen Ship Management is one of the world s largest third-party ship managers originated from Oslo, Norway with over 20,000 employees including our seafarers with a portfolio of more than 450 vessels and counting. Our employees are working with a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail.We offer a culture and vibrant work environment of strong leadership, collaborative, career development, work-life balance and a job that is both challenging and stimulating. All team members are empowered with the freedom to influence each other as long it complies with our Company s values and vision.Main ResponsibilitiesThe position is responsible to perform the following... activities:Trip Planning & Ticketing Prepares travel itineraries according to traveller requests and corporate travel policies Creates, changes, refunds, issues PNRs in GDS Manages non-GDS air, hotel, car and other ancillary content when needed Complies to strict data privacy, protection and confidentiality policiesCustomer Service Responds to customer calls and emails within service level agreements Frontline management of customers Keeps up to date with immigration and supplier policies and acts as trusted advisor to travellers and travel bookersMandatory Requirements Proficiency in using travel management technologies, GDS Amadeus preferred Experienced in handling multi-national travellers requiring visas and complex itineraries At least 10 years experience handling corporate travel bookings Good proficiency in English, both oral and written.Competency Requirement Proficiency in Amadeus GDS Detail oriented Problem Solving & Decision Making Team Commitment Creativity & Innovation Professionalism#WSM
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Senior Travel Consultant at WILHELMSEN SHIPS SERVICE
