Guest Services Executives at Client of MOoN Recruitment & Consultancy
Dubai, United Arab Emirates
Job Descrption
Key Responsibilities:- Greet and escort VIP guests to their rooms, ensuring a seamless check-in experience and prompt delivery of luggage.- Offer detailed information on the hotel s amenities, services, and dining options, proactively upselling and assisting with reservations.- Share historical and cultural insights about the destination, showcasing unique aspects of the property and enhancing the guest experience.- Perform administrative duties related to guest relations and ensure effective communication of pertinent information to enhance the overall guest experience.- Address guest requests for services such as directions, transportation, and reservations, coordinating with relevant departments and following up to ensure satisfaction.- Actively contribute to an exceptional guest journey by providing attentive, efficient, and courteous service.Candidate Profile:The ideal candidate will possess:- A minimum of 1 year of experience in luxury hospitality, preferably in a guest... relations role.- Strong communication and interpersonal skills, with the ability to thrive in a fast-paced environment.- Flexibility to work evenings, weekends, and holidays as required by the hotel s operational needs.- The ability to multitask effectively under pressure.- Fluency in English; additional language skills are advantageous.Compensation and Benefits:The role offers a competitive tax-free salary in AED, along with a comprehensive benefits package that includes:- Substantial food and beverage discounts across properties worldwide.- Preferential rates for hotel stays within the brand s global portfolio.- Excellent leave, healthcare, and life insurance benefits, including dental coverage.- Annual flight allowance, incentive programs, and additional exclusive employee benefits.This is an opportunity to join a world-renowned luxury hospitality brand and contribute to its legacy of excellence
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CLIENT OF MOON RECRUITMENT & CONSULTANCY 1 job found
Guest Services Executives at Client of MOoN Recruitment & Consultancy
