Job Descrption
About Us
Bathrooms by Design part of the Homes by Design Group is an award winning multi channel retailer with 3 stores in London (Brentford, Fulham & Richmond) who have ambitious plans for growth with further stores planned and launching new markets in the Home design space this year.
Our 3D and VR technology is at the core of our growth strategy and provides our customers with a truly unique design experience.
What are we looking for ?
Someone who is excited to join a rapidly expanding Company who enjoys the blend of sales and creating inspiring bathroom designs. Target driven and able to work to quick deadlines, you will be confident in building your own pipeline, selling complexed solutions and building lasting customer relationships.
Naturally you will have an interest in architecture, interior design and/or home improvement and be tech savvy to manage your ever growing customer base within the CRM and your own emails & appointments.
You will ideally have experience in... selling & designing bathrooms or other home design solutions but if not, you will have the tenacity to do your homework to pick up the industry in lightning quick time and develop your own technical knowledge in addition to the training you will receive.
We are a people driven business full of hard working team players who are motivated to be the best they can be.
Salary: £30k per annum plus commission – OTE £50-60k
Overview of the role:-
• Be the first point of contact for walk in customers and convert into profitable sales
• Develop rapport to understand requirements, style and preference
• Create and develop project designs, assisting in visualising concepts utilising our cutting edge 3D and VR technologies
• Collect customer feedback, drive social media reviews and continually undertake market research for individual and company performance improvement
• Ensure showroom presentation is reflective of the high quality and standards of our product range and design
• Answer all web calls and convert into single or multi-channel sales
• Work in collaboration with the customer service team to understand and pro-actively improve any issues relating to after sale customer experience to drive improvements in our end to end process.
What does great look like ?
• Hitting personal sales GP and margin targets
• An impeccable Customer Satisfaction Score
• A self sufficient Sales Pipeline
• A well organised CRM board with up to date actions
• Error free designs and orders
• Clean email inbox with all enquiries professionally responded to in double quick time
• A team player reputation and praise from other departments
Find out more about us here - https://careers.bathroomsbydesign.com/
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Additional pay:
• Bonus scheme
• Commission pay
• Quarterly bonus
• Yearly bonus
Benefits:
• Company events
• Company pension
• Employee discount
• Gym membership
• Health & wellbeing programme
• On-site parking
• Referral programme
• Store discount
Schedule:
• 8 hour shift
Experience:
• Bathroom/Kitchen/Interiors: 2 years (required)
• Sales: 2 years (required)
Work authorisation:
• United Kingdom (required)
Work Location: In person
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