Company Description
Wood Mackenzie are the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision making.
Our dedicated oil, gas & LNG, power & renewables, chemicals, metals & mining sector teams are located around the world and deliver a variety of projects based on our assessment and valuation of thousands of individual assets, companies, and economic indicators such as market supply, demand, and price trends.
Job Description
** This is a Hybrid working role that requires you to work in various Edinburgh locations 2 days per week**
The principal responsibility of this role is to provide operational expertise within a multi-disciplined technical team. As Wood Mackenzie transitions more services to the cloud this will involve supporting a wide variety of technologies and ways of working in the cloud. Working in partnership with technology teams across the globe the role encompasses:
- Ability to keep up to date with technology trends and to understand key technical drivers in the industry
- Implementation, maintain and operate on premise and cloud-based Network
- Promotion of automation
- A strong focus on service availability and proactive detection of problems
Main Responsibilities
- Deploy and manage the Network technology stack across a geographically dispersed organisation
- Support and improve operational tasks covering monitoring and alerting, and incident resolution
- Maintain security of the Network environments on premise and Cloud
- Assist technology drive to cloud managed Network environment through the automation of Network tasks
General Support
- Role will be part of a wider technology team to provide support and advice to other technology teams and business projects
- Role will require you to respond to Incidents and Requests escalated by Service Desk or System monitor alerts.
- Role holder will need to maintain technical Knowledge-Base documentation.
- Role will require you to liaise with Third Party Support Companies and Service Providers
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Qualifications
Knowledge & Experience
Essential:
- The successful candidate will have a solid technical background with experience working in an Network role with an IT service department.
- Accomplished analytical & decision-making skills
- Experience of Cisco, Dell, HPE Aruba, Fortinet networking technologies
- Familiar with MPLS, Zscaler and SD Wan networking technologies
- Knowledge of IT Security fundamental concepts and practices
Beneficial:
- Experience with Cloud networking (AWS and Azure)
- Experience of supporting and modernising on premise Network technology
- Experience with supporting a global organisation spanning multiple time-zones around the world
- Experience creating and maintaining alerting services
Additional Information
- We are a hybrid working company and the successful applicant will be expected to be physically present in the office at least 2 days per week to foster and contribute to a collaborative environment, but this may be subject to change in the future
- Due to the global nature of the team, a degree of flexible working will be required to accommodate different time zones
Wood Mackenzie Values
- Inclusive – we succeed together
- Trusting – we choose to trust each other
- Customer committed – we put customers at the heart of our decisions
- Future Focused – we accelerate change
- Curious – we turn knowledge into action
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