Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.
Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
Job Description
Please note this is a full time role working 37.5 hours per week - Monday to Friday 09:00 - 17:00.
The purpose of this role is to be responsible for the maintenance and improvement of the Quality Management System and maintenance and extension of all accreditations at a local level. To inspire and drive a culture of outstanding Quality to exceed the requirements of our customers and embrace our core organisational values.
Main duties to include:
- Maintain the document control system for site-specific documentation.
- Prepare and amend Quality documentation as required.
- Ensure that customer complaint investigations and client queries are investigated and resolved in a timely manner in conjunction with Laboratory Management and the Customer Services team.
- Carry out internal test method audits, system audits and ensure audit programs are adhered to.
- Ensure that corrective actions assigned during internal and external auditing are completed.
- Ensure all equipment records, calibration and monitoring is carried out by relevant laboratory staff and that appropriate records are maintained.
- Conduct Quality inductions for new staff and ensure that staff are trained and aware of their responsibilities in respect of Quality Management Systems.
- Assist with training of laboratory staff in internal auditing, non-conforming work investigation and root cause analysis.
- Ensure that external proficiency scheme samples are tested and reported accurately, including timely investigations into unsatisfactory results, in conjunction with Laboratory Management.
- Ensure that Internal Quality Control is maintained and acceptable
- Collate information and reports and carry out trend analysis for the Annual Management Review meeting.
- Raise non-conforming work issues related to Quality and investigate using root cause analysis where assigned.
- Provide the monthly Quality KPI report to the site management, the Director of Technical and Quality and the Technical and Group Microbiology Quality Managers.
- Gather pre and post-audit information for external audits and submit data to the accreditation/certification body.
- Participate in and facilitate external laboratory audits, e.g. UKAS, RSA.
- Liaise with third-party suppliers on relevant areas e.g. equipment calibration.
- Escalation of issues affecting Quality performance to Group Quality Managers and Director of Technical and Quality.
- Any other duties necessary to ensure the quality of results and service to the customers as designated by the Group Quality Manager/ Director of Technical and Quality.
Qualifications
- A-Levels, GCSE, or equivalent in Maths & English.
- Strong knowledge of lab activities
- Must be able to use MS Office programs.
- Experience of laboratory operations
- Competence in IT, including LIMS, spreadsheets and databases
- Experience of working with a broad range of internal and external customers
- Full commitment to meeting customers expectation
- A passion for providing a safe working environment
Additional Information
Benefits
At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.
As a Eurofins employee you will benefit from:
- Life Assurance (4 times annual salary)
- Company Pension Plan
- Health Cash Plan
- Employee Assistance Programme – 24/7 confidential support
- Enhanced Maternity, Paternity and Adoption pay scheme
- Holiday Purchase Scheme
- Free car parking
- Worldwide career opportunities
- Everyone who joins our team also gets access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle
What Happens Next
Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.
Your data
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Closing Date
We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.
Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page: https://careers.eurofins.com/
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