Company Description
Come join us and make a difference in the world!
Discover more at www.necsws.com
Job Description
* please note that due to our security clearance requirements, we can only consider applicants that have lived in the UK for 5 consecutive years or more*
The Configuration Analyst is directly responsible for:
·Supporting the media production function within the Configuration Management team.
· Ensure media is produced/delivered accurately and to agreed timescales.
· Securing media releases and copying them to the Definitive Media Library.
· Producing monthly discs for Windows Security and Symantec Endpoint Protection updates.
· The maintenance and update of the Definitive Media Library.
· Effective prosecution of the Configuration Management process using controlled processes, procedures and tools to maintain the Configuration Management System and continued compliance to required ISO20K certification.
· Providing support and justification of Configuration Management principles, processes and procedures.
· Updating and maintaining the Configuration Management Database (CMDB), ensuring that data quality and accuracy is of the highest standard.
· The analysis, implementation, review and test of proposed changes to all Configuration Items (CIs) and structures.
· Investigation and resolution of all defects and problems reported against the Configuration Management process.
· Production and delivery of reports – customer, status accounting, trend analysis, ad-hoc.
· Audit of CI’s to maintain the accuracy and requirements of the contracts.
· Maintaining current and archived versions of documents in the Document Reference Library.
· Ensuring that the appropriate data, forms and CIs are available for use by all authorised personnel.
· Creation and maintenance of baselines and releases.
· Update and maintenance of the Configuration Management toolsets.
· Effective integration and interaction with other service support and delivery process areas, including regular review of all interaction points and implementation of any corrective actions.
· Implementing appropriate housekeeping and archiving activities for Configuration Management controlled data areas.
· Managing and performing ad-hoc Configuration Management requests. · Participating in internal and external audits as appropriate.
· Alignment to all Corporate Policies.
Additional Tasks
· Completion of weekly timesheets.
· Completion of SSS-Public Safety Mandatory Training Modules.
· Produce documentation in line with quality/formal standards.
· Provide monthly KPI information for management reporting.
· Attendance of the Change Advisory Board meeting.
· Provide training and mentoring for other members of the team.
Qualifications
Communication & Teamwork · Actively contribute to the personal development and performance within the team.
· Be an ambassador for the company.
· Consistently demonstrate strong written and verbal communication skills.
Additional Information
We are proud of the benefits we offer employees of NEC Software Solutions
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/ sell
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A fantastic selection of flexible benefits to suit your individual needs
- We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
All offers are subject to satisfactory vetting and reference checks.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.
Who we are:
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
240 jobs found