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Account Manager at SGS
Leicester, United Kingdom


Job Descrption

Company Description

SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards.

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

  • Competitive pension scheme + Life Assurance
  • Generous Annual Leave allowance (increasing with service) plus bank holidays.
  • An additional day off for your birthday
  • Discounted Gym Membership
  • Retailer Discounts
  • Access to electric vehicle leasing scheme (subject to eligibility criteria)
  • Enhanced maternity/paternity and adoption pay.
  • Length of Service Awards
  • Christmas Vouchers
  • Health & Wellbeing initiatives

Job Description

Job Title: Account Manager 

Location: Homebased with client site visits 

Main Purpose of Role:

Are you interested in becoming an Account Manager? As an Account Manager, you would play a crucial role in building and maintaining relationships with clients, ensuring their satisfaction, and driving business growth. Here's what you can expect from the role:

Responsibilities:

  • Serve as the primary point of contact for clients, understanding their needs and objectives.
  • Build and maintain strong relationships with clients, fostering trust and loyalty.
  • Develop account plans and strategies to achieve client goals and drive revenue growth.
  • Attend weekly and ad hoc meetings with clients and partners to provide both written and verbal detailed, comprehensive updates on all projects, highlight delays, issues and queries across all stages of the process along with the action being taken by SGS to reach a resolution
  • Understand the clients launch process and policy requirements
  • Liaison between internal departments and clients for project queries
  • Prepare reports and presentations to provide insights and updates to clients.

Qualifications

  • Degree or Higher-level Management equivalent and or Project Management qualification 
  • Retail experience
  • Food Industry experience 
  • Proven experience in account management or a related field.
  • Strong communication and interpersonal skills to effectively engage with clients and internal teams.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.


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