Company Description
SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards.
At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:
- Competitive pension scheme + Life Assurance
- Generous Annual Leave allowance (increasing with service) plus bank holidays.
- An additional day off for your birthday
- Discounted Gym Membership
- Retailer Discounts
- Access to electric vehicle leasing scheme (subject to eligibility criteria)
- Enhanced maternity/paternity and adoption pay.
- Length of Service Awards
- Christmas Vouchers
- Health & Wellbeing initiatives
Job Description
We are currently seeking an experienced and dynamic Business Development Manager to join our team. The successful candidate will be responsible for identifying and pursuing new business opportunities, building and maintaining customer relationships, and driving the growth of the company.
Responsibilities:
- Develop and nurture relationships with customers.
- Act as the main point of contact between these customers and SGS.
- Carry out quarterly, half yearly, annual reviews with each customer.
- Understand and document each customers business needs and goals.
- Document, and implement an account development plan for each customer.
- To include account retention, and growth strategies, unique and tailored to each customer.
- Identify opportunities to upsell or cross-sell services.
- Aligning SGS offers with customers objectives.
- To ensure SGS is considered by customers to be a critical supplier and partner.
Qualifications
Essential
- Sales qualification, or time served to demonstrate experience
- Full clean driving licence for use in the UK
- Significant experience in a highly technical B2B environment.
- Experience working in an environment aligned to the technical aspects of this role.
- Experience working successfully within a performance measured CRM based sales environment.
- In depth understanding of the market or a similar transferrable market sector.
- Strong sales focus with a drive to succeed identifying and securing new business.
- Able to report objectively and regularly on opportunities and individual performance via CRM.
- Knowledge of IT systems, particularly MS Office applications and CRM Systems.
Desirable
- Understanding of market drivers in the Testing, Inspection and Certification (TIC) sector.
- Experience with budgeting and sales forecasting
- Educated to degree level (or equivalent) in a relevant scientific, technical, engineering discipline
- Project Management qualification such as Prince2, Six Sigma, CAPM, PMP
- Customer Service qualification such as NVQ, Practitioner, Institute of Customer Service
Additional Information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.
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