Job Description
We are now recruiting a Platform Investments Administrator to join our Operations department. The purpose of the role is provide excellent customer service to customers through setting up, running and reviewing trades and ensuring all Securities are accurately priced. You will also maintain the integrity of the systems and customer facing data and will also be involved in investigating trading queries from customers and other business areas.
What does the role involve?
- Checking and matching of executed trades (Equities, Collectives, FX).
- Processing trade rebookings and requesting static data updates.
- Client and Counterparty exposure monitoring (including Exposure Levels, Short positions, Client Debtors).
- Ensure Programme Trades are run and perform as expected.
- Liaise with other teams to ensure delivery of customer service and consumer outcomes.
- Support management with project implementations, fixes and upgrades through testing of software and assisting with the definition of processes and procedures.
- Checking trading static data is correct in the system - investigating discrepancies where necessary
- Liaising with internal stakeholders and Fund Managers to set up new funds on the platform
- Assessing new assets for platform eligibility
- Assisting internal teams with dealing queries and issues
- Accurate processing of fund conversions
- Complete daily pricing processes to ensure accurate pricing of assets on the platform
What we're looking for:
- Excellent customer service skills.
- Highly accurate work with excellent attention to detail.
- Ability to work to deadlines.
- IT literate; confident with Word and Excel.
- Excellent verbal and written communication.
- Previous experience in a financial services administration role (ideally stockbroking or banking) is desirable.
About us:
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 484,000 customers using our award-winning platform propositions to manage assets totalling more than £76.2 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.
Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.
What we offer:
- Starting salary £23,000 - £25,000 salary (DOE)
- Generous holiday allowance increasing up to 31 days with service, plus bank holidays
- Holiday buy/sell scheme
- Hybrid working policy
- Casual dress code
- Discretionary bonus
- Contributory pension scheme
- Healthcare Cash Plan
- Buy as you earn share scheme
- Free annual share scheme
- Paid study support for qualifications
- Enhanced maternity/paternity scheme from day one
- Bike loan
- Season ticket loan portal
- Discounted PMI and Dental
- On-site gym and personal trainer led classes
- Paid volunteering opportunities, free social events and more
AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.
We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
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