Company Description
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 484,000 customers using our award-winning platform propositions to manage assets totalling more than £76.2 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.
Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.
Job Description
We are looking for a permanent data ingestion specialist to join our D2C data and insights team. You will play a crucial role in managing and optimising the flow of data into our Customer Data Platform (Bloomreach).
This role requires a deep understanding of CDP technology, data integration processes, and a keen eye for ensuring data accuracy and consistency. The Data Ingestion Specialist will work closely with cross-functional teams to establish efficient data pipelines, troubleshoot issues, and implement best practices to maximise the value of the CDP for the organisation.
Please note: while experience specifically in Bloomreach (previously Exponea) would be an advantage, experience in data ingestion in most CDPs or CRMs will be relevant to this role.
What does the job involve?
CDP Data Integration:
- Lead the design, development, and implementation of data integration solutions on the CDP platform.
- Collaborate with IT and development teams to understand data requirements and ensure seamless data flow.
Data Quality Assurance:
- Implement robust data quality checks to ensure accuracy, completeness, and consistency of data ingested into Bloomreach.
- Establish and enforce data governance standards to maintain data integrity.
Performance Optimisation:
- Continuously monitor and optimise data ingestion processes for performance, efficiency, and scalability.
Cross-functional Collaboration:
- Work closely with stakeholders, including marketing teams, content creators, and IT, to understand data needs and provide effective solutions.
- Use your experience of CDPs to advise end-users within the business on best practice and optimising their usage of CDP
- Collaborate with external vendors and support teams to troubleshoot and resolve issues related to data ingestion.
Security and Compliance:
- Implement security measures to safeguard sensitive data during the ingestion process.
- Ensure compliance with data protection regulations and internal policies.
- Supporting and enabling the business to deliver good outcomes for retail investing customers by helping achieve any regulatory requirements, including consumer duty.
Qualifications
Competence
- Proven experience in data management and integration, with a focus on Bloomreach.
- Experience using a CDP SDKs for omnichannel personalisation.
- Experience as a data engineer, developer or analyst may be useful
- Strong understanding of Bloomreach architecture and its capabilities.
- Proficiency in data modeling, ETL processes, and data transformation.
- Familiarity with data governance and security best practices.
- Successful track record of implementing and managing data integration solution
Knowledge & Skills
- Effective communication skills and the ability to collaborate with diverse teams.
- Excellent problem-solving and troubleshooting skills.
- Interest in financial services
- Numerate with good analytical skills
- Meticulous attention to detail
- Stakeholder management
Additional Information
- Starting salary of £55k - £75k - depending on your experience
- Generous holiday allowance increasing up to 31 days with service, plus bank holidays
- Holiday buy/sell scheme
- Hybrid working policy
- Casual dress code
- Discretionary bonus
- Contributory pension scheme
- Healthcare Cash Plan
- Buy as you earn share scheme
- Free annual share scheme
- Paid study support for qualifications
- Enhanced maternity/paternity scheme from day one
- Bike loan
- Season ticket loan portal
- Discounted PMI and Dental
- Free gym
- Monthly socials
- Paid volunteering opportunities, free social events and more
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