Company Description
Who are we?
Arista Networks is an industry leader in data-driven, client to cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Job Description
Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the automation and testing space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.
What will you do?
- You will provide advanced post-sales engineering support for Arista's Open Networking Data Center and Campus networking deployments for our enterprise and Federal customers in the Northeast USA.
- Review customer automation pipelines for network changes and make recommendations for deployment
- Automate network configuration, testing and certification with digital twin buildouts
- Assist with configuration build outs including creating network provisioning automation using Python and tools such as Cloudvision and AVD with a CI/CD pipeline
- Assist with implementation and change controls
- You will assist with proof of concepts (POC) and in-depth testing to validate design scenario with a focus on segmentation and security
- Provide interface to TAC and internal development teams and the customer
- You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.
- Assist Pre-Sales Engineer and Account Executives with automating Network deployments
- Establish and maintaining strong relationships with key partners
- Attend key partner events, training sessions, and provide ongoing training with the customer teams globally
- Continue training to maintain expertise
- Ability to understand the client’s business objectives and technical needs
- Ability to meet Service Level Agreements (SLAs) for sales and clients
- Regularly exercises discretion and independent judgment
- Maintain professional relationships with teammates, partners, and clients
- Some travel may be required within assigned territory
Qualifications
- 5+ years’ working experience with network technologies including network design and deployments of Campus and Data Center networks. Knowledge of network security highly desirable.
- 5+ years’ minimum experience with Cisco-based technologies focusing on infrastructure and voice
- Demonstrated experience in technical post-sales, as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferred
- In-depth knowledges in at least one area of Data Center or Campus related technologies - Native Cloud Computing, Virtualization, Cloud Security and Linux tools
- Excellent customer service and verbal communication skills
- Excellent written and presentation skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up
- Expert knowledge in the following areas: Ethernet, VLANs, VxLAN, EVPN, IP Routing, TCP/IP, OSPF, BGP, eBGP, Multicast, QoS
- Background in Perl, Python, Scripting for creating network automation is highly desired
- Excellent customer service and verbal communication skills
- Industry Certification preferred (e.g.RHCE. AWS. Cisco)
- Linux operating system and scripting knowledge.
- Experience of delivering technical and operational training to customers
- Basic/Advanced Python programming skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
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