Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Opportunity
Datacom has an excellent career opportunity for an enthusiastic and highly skilled Software Asset Management (SAM) Consultant not to be missed!
You will be joining an Award-winning SAM team within our extensive Australian Service Operations business.
As a Consulting member of the SAM team, you will be supported and valued, working collaboratively across a range of SAM consulting projects and services. This is your chance to bring your positive attitude and to make your mark in a business by joining this rapidly growing team of skilled colleagues who have a broad spectrum of SAM and licensing expertise, with a laser focus on customer outcomes.
This role does not involve software licensing sales targets.
This role has flexible work arrangements and is ideal for someone who is experienced in Software Asset Management and looking for a new opportunity, is keen for a challenge, and keen to develop a career with loads of variety.
What You’ll Bring
We’re looking for a proactive, highly skilled, and enthusiastic team member who’s interested in being part of a larger group delivering high-quality SAM solutions to our customers.
You’ll bring expertise developed over 5+ years in a Software Asset Management role as you will be undertaking a range of interesting activities relating to software licensing, audit, and compliance management on behalf of our customers. You will also be supporting the delivery of the Software Asset Management (SAM) managed services and projects for multiple customers from Commercial and Government industries.
You will have advanced critical thinking skills, an ability to interpret and apply logical decision making to a variety of data, and you must be able to deliver your analysis, findings, and recommendations to technical and business stakeholders.
Your ability to work with other members of the SAM and customer management team to develop and deliver quality solutions for our customer is critical to the success of our SAM Consulting and Managed services.
This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.
What You’ll Do
In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Customer account teams. Essentially, the Software Asset Management Consultant will:
- Act as Consulting SAM Subject Matter Expert for our customers.
- Deliver SAM Consulting services relevant to today’s changing technology landscape and market demands.
- Deliver Compliance Reviews (Effective Licensing Position) for Customers.
- Review current software licensing Terms and Conditions, License Agreements, and License Contracts to identify any breaches or risks for our customers.
- Apply knowledge of licensing rules and use rights within SAM Consulting Services.
- Analyse, document, and present licensing modelling recommendations.
- Identify license reclamation opportunities to achieve cost avoidance outcomes.
- Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance outcomes.
- Contribute to the achievement of project outcomes while managing compliance and commercial risks for customers.
- Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
- Utilise SAM technologies and their capabilities including Flexera’s FlexNet Manager Suite (FNMS) and/or Snow License Manager.
- Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
- Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
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