Company Description
Sopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. We help them to develop, deliver and operationalise their digital transformation strategies. Using our suite of digital banking products and services enables these organisations to deliver remarkable financial services to their clients.
Job Description
The role of a Product Consultant is to implement and support our solutions from pre-sales through to go live and beyond to ensure our clients are making the best use of the functionality available to maximise efficiencies. Time will be a mix of remote and office based working, split between our Sheffield office, home working, and client sites (based throughout the UK).
A key responsibility of the Product Consultant is to understand the clients’ current and target business processes, then help to refine their requirements and deliver the solution proposition. This will cover a wide range of assignments, including:
- Subject Matter Expert in Sopra Banking Software product set, recommending product or business solutions within your discipline
- Understand the needs of the client and proactively offer assistance within the scope of the projects, defining and documenting configuration requirements and associated technical solutions
- Implement software configuration in line with client requirements, working with senior colleagues, product managers and development teams to deliver solutions and highlight functionality gaps
- Consult on underlying data model, with the ability to carry out field mapping activities in relation to external integrations and APIs
- Follow defined consultancy methodology ensuring consistency and traceability of approach
- Knowledge transfer to both customers and colleagues in order to share product information and best practice
Qualifications
We are interested in hearing from you, if you have most of the following attributes:
- Experience working within a software solutions provider or, in software implementation/upgrade projects, ideally within the Financial Services sector
- Experience of working on large scale data and systems migration projects
- Confidence in a client facing role, including workshop facilitation and undertaking customer demonstrations
- Good working knowledge of relational databases, including SQL (Oracle an advantage)
- An understanding of APIs, Web services and Cloud technologies
- A willingness to learn new skills and keep abreast of advances within the mortgages and savings domain
- Ability to deal with complex problems and suggest innovative solutions
- Strong verbal and written communication skills
- Self-motivated and able to manage own workload and priorities
- Ability to work independently and as part of a team
It would be advantageous to have;
- Good working knowledge of mortgage and savings operations within the UK (origination and servicing), including regulation and best industry business practice
If you do not have all of the above experience or skills we would still like to hear from you.
As part of our hiring process new employees will be required to pass a confidential consumer credit check and DBS check. This is a straight forward credit check for CCJ’s, bankruptcy and a criminal record check, however if you wish to know more about what is or is not acceptable please ask our recruitment team.
Additional Information
Sopra Banking Software are a certified Great Place to Work!
We offer flexible – hybrid working model of 2 days in office and 3 days working from home. All employees are supported to work from home with DSE assessments and IT equipment where required to be fully productive when remote working.
By joining the Sopra Banking Software team you will enjoy a market competitive salary and our excellent rewards and benefits schemes including 25 days holiday with an option to buy up to 5 more, a 6% employer pension contribution, a buy one get one free employee share scheme, private medical insurance, critical illness cover, a health cash plan, and we offer flexible working arrangements to all employees, plus many more excellent benefits.
We take pride in rewarding our colleagues through Summer parties, treat days in the offices, and a social budget for each department.
Salary range for this role is from £40,000 to £65,000 per annum depending on skills and experience.
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
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