Company Description
Who we are
At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for job seekers and companies around the world to find a perfect match, in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring.
Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the world’s leading job-tech platform.
Your benefits
We’re a community here that cares as much about your life outside work as how you feel when you’re with us. Because your job shouldn’t take over your life, it should enrich it. Here are some of the benefits we offer:
- 29 days holiday allowance + bank holidays
- Private medical and dental healthcare
- Pension contribution up to 10%
- Training and development opportunities
- Cycle to work scheme
- In house Barista
- Hybrid working model
- Volunteering days
- and you can bring your dog to the office!
Job Description
The job at a glance
Join our team and you’ll be responsible for working working within the B2C area of the business, playing a key role in the product development process, by generating insights that will drive product decisions & deepen your understanding of our users’ needs, behaviours and motivations. With an innovative spirit and deep research expertise, you will help teams re-imagine and redefine an experience which has shaped an entire industry.
Working in the user Research organisation and wider UX community, you will be an individual contributor, lead end-to-end research studies to redefine how we think and what we believe about the job seeker journey, while partnering with colleagues in other product areas to triangulate insights and tell a compelling, data-rich story . You will help define the strategy for your product area by advocating for user needs and user-centred outcomes, leveraging existing research insights balanced with business and resource considerations
This is so important to us. By joining our team, you will be playing a vital role as together we reimagine the labour market to make it work for everybody.
Your responsibilities
- Help your stakeholders identify and prioritize research requirements, define a research strategy based on priorities and business goals, and create a research roadmap together with the Lead and/or Principal Researcher and Research Manager, aligned with product OKRs
- Generate research insights that shape how product teams think about medium and long-term product strategy, Scoping and estimating realistic timelines for research studies, ensuring milestone dates are committed and achieved
- Consult and collaborate -functionally, fostering relationships with key partners at all levels across the company (product design, product management, engineering, data and analytics, brand and other areas of the business)
- Be seen as a role model for more junior researchers on how you work, executing with a high level of quality, excellence and attention to detail, both in your planning and delivery, proactively coach & guide more junior researchers and designers to foster a culture of excellence and growth
- You will actively contribute to uplifting the research practice, using your research experience to educate non-researchers within your teams on how to conduct robust user research
Qualifications
Your skills and Qualifications
- You will have solid, demonstrable knowledge and experience with qualitative and quantitative user research methods
- Track record of craft excellence, and the ability to connect user needs and insights from your research with product strategy
- Track record of ensuring that user feedback and insights are integrated into product decisions and flexibly adapt research approaches and methods in a pragmatic way, and pivot if necessary
- Extraordinary storyteller, able to bring your immediate team on the full journey as well as your senior stakeholders
- Bachelor's/master's degree in human factors, ergonomics, cognitive psychology, behavioural economics, HCI, anthropology, design or a comparable field
Additional Information
Our commitment
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
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