Company Description
Who we are
At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for job seekers and companies around the world to find a perfect match, in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring.
Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the world’s leading job-tech platform.
Your benefits
We’re a community here that cares as much about your life outside work as how you feel when you’re with us. Because your job shouldn’t take over your life, it should enrich it. Here are some of the benefits we offer:
29 days holiday allowance + bank holidays
Private medical and dental healthcare
Pension contribution up to 10%
Training and development opportunities
Cycle to work scheme
In house Barista
Hybrid working model
Volunteering days
and you can bring your dog to the office!
Job Description
The job at a glance
Join our team and you’ll be responsible for leading the analytical support for our B2B eCommerce channel, Totaljobs on a 12 month FTC.
Working in the Ecommerce and Digital department you will be able to identify opportunities for revenue growth and customer experience improvements and be the key point of contact for eCommerce stakeholders when it comes to understanding funnel performance on the website, A/B testing and wider customer insights. As well as this, you will be responsible for developing recommendations based on your insights and creating the right testing frameworks, analyse conversion and how customers navigate through the website, identify pain-points, and suggest ideas of what can be tested next to improve experience.
Your responsibilities
Own tracking specifications, work closely with tracking implementation teams, product and devs, deciding what and when something is tracked. Also making sure current tracking implementation is correct and up to date
Create relevant dashboards to set benchmarks and measure the impact of changes (e.g. customer acquisition, competitor analysis, new vs returning customer behaviour)
A/B testing ideation, setup and owning of Optimizely eCommerce experimentation
Analysing qualitative data in Hotjar or research tools to better understand user flows and onsite behaviour
Monitoring daily performance to identify technical issues, impact of content/UX changes and A/B tests and reporting
This is so important to us. By joining our team, you will be playing a vital role as together we reimagine the labour market to make it work for everybody.
Qualifications
Your skills and Qualifications
Demonstrable experience as an eCommerce Analyst, Web Analyst, insight Analyst
A/B testing experience, and experience working with related tools (e.g. Optimizely)
Experience working with product analytics tools (e.g. Hotjar) and web analytics tools (e.g. Adobe Analytics) to generate key performance reporting and actionable insight
Experience using data visualisation tools (e.g. PowerBI)
Highly numerate, proficient in Excel
Additional Information
Our commitment
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
147 jobs found